Laura is one of dentistry's highly respected consultants, focused on dynamic team building and solid business management principles that maximize growth potential. She worked for the Pride Institute with Dr. Jim Pride from 1986 through 1992. She is a 360 Practice Development Coach for Henry Schein and President of the ADMC through 2020. Her writing can be found in many publications, including Dental Economics, Today's FDA, ADA Dental Teamwork, Inside Dentistry, Dental Assisting Digest and the AADOM.
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Patient Prism is a call-tracking and call-coaching platform designed exclusively for dental practices to improve call conversion and increase dental office revenue. Through a combination of artificial intelligence and experienced call coaches, we have analyzed more than 4 million phone calls, identified best practices, and made an immediate difference in dental practice revenues.