How did Patient Prism come to be?
For 20 years, we’ve studied how to help dental practices grow
From accounting to marketing to call-tracking software. Since the early 2000s, as former CPA’s, Patient Prism’s founders have worked with hundreds of dental practices.
That experience helped us see the differences between thriving practices and others where growth had stalled. We saw firsthand how fast patient attrition can cause a practice to shrink.
Extensive Dental Marketing Experience
Patient Prism offered marketing services to dental practices. We built and managed websites. We ran pay-per-click ad campaigns. From that experience, we saw which marketing investments consistently delivered the highest returns. More importantly, we saw how many practices spent money on marketing programs that didn’t generate a return.
To our surprise, we saw practices waste money on tactics that generate plenty of inquiries. Although the phones would ring, inbound calls didn’t generate sufficient new patients. This often occurs if dental practices don’t monitor how effective their front-office staff is in managing incoming phone calls.
In 2015 Patient Prism was created
With that insight, we switched our focus to supporting dentists manage calls from potential new patients. Working with dentists, we developed and tested patent-pending technologies to measure key performance metrics.
Today, Patient Prism’s software shows which marketing investments generate the highest-value phone calls from potential new patients. The technology enables busy practices to convert more of these callers into patients. Dental offices can increase their revenue growth without necessarily spending more on marketing. Practices can do so without spending hours listening to recordings of entire phone calls.
Moreover, Patient Prism® allows practices a golden second chance to make a first impression. When the office fails to book a new-patient appointment, the system sends the practice an alert within an hour. Our software recommends specific training videos to watch before calling the patient back. The goal of the follow-up call is to persuade the caller to reconsider. Patients are pleased to receive calls that are based on their needs. They feel understood. Therefore many decide to book an appointment.
We know that Patient Prism’s software, methodology, and training work. They are in use at more than 800 dental offices. Try Patient Prism for your dental practice. Schedule a demo today!
Create an environment of transparency, ownership, and accountability, to make teamwork click.
PATIENT PRISM BENEFITS
TRY PATIENT PRISM FOR YOUR DENTAL PRACTICE
No risk, no obligation. Schedule a demo today and see the difference Patient Prism can make for your dental office.