Patient Prism® identifies why calls fail so you can take immediate action to win back lost patients
Call Recording and Analysis
Our fast, experienced call coaches quickly evaluate how your front-office team handle phone calls, and provide relevant data, subject matter expertise and training to help them manage calls more effectively.
For each potential patient you’ve lost, Patient Prism will send an alert within an hour to call the person back right away, with advice on what to say.
With our patented call visualization software, your team can see exactly where the call went wrong, with detailed notes on how to reverse the loss, without having to listen to the entire call.