Patient Prism is a call tracking and call coaching program that analyzes every new patient phone call, identifies individuals who end the call without booking, and provides rapid training to win them back – all within 30 minutes
"Patient Prism identifies the potential patients who did not book an appointment. If you've invested in advertising and you are not capturing all the patients you could, Patient Prism goes back and helps you recapture 20% to 30% of those patients. That's an enormous return on investment!"
"As Chief Operating Officer for a DSO that grew to $135 million in revenue a year, I know the importance of having the right systems in place. One that's often overlooked is your phone system."
"This was really a game-changer for us. We've seen $30,000 to $40,000 in regenerated revenue from what had been missed calls."
"It's really enlightening for the team. They see the value, especially when they can call the patient back and change it from not booked to booked."
"Now (our team) is able to say, ok, this is why they didn't accept and now I have a chance to get them back. It's really amazing."
"We've always recorded calls, but it was time-consuming to listen so I never did. Patient Prism makes it easier for us (to know what's happening)."
Have you ever asked yourself, how do I grow my business?
Patient Prism identifies why calls fail so you can take immediate action to win back lost patients 
Track how much revenue your dental office loses when new-patient inquiries don't lead to appointments.
View the exact moment a call fails and get quick feedback to reverse the loss, without having to listen to entire calls.
See which dental marketing investments deliver high-value patients and use that data to decide where to invest.
Get detailed, real-time alerts and dashboards to manage your marketing, team, and conversions.
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