Patient Prism's call tracking platform & AI Call Coaching

  • Records and assesses new patient calls in real-time
  • Tracks missed opportunities for follow-ups and provides training
  • Sends alerts in < 2 mins with what to say on callbacks
  • Increases new patient conversion by 25% or more, instantly boosting profits
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The conversational intelligence of Patient Prism’s AI includes the patient’s name; key highlights of the conversation; commentary on how the agent engaged with the patient; recommendations on what the agent could have done differently to book the appointment; and caller and agent sentiment.

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Real-time data shows call conversions, revenue opportunities, call volume by day and by hour, voicemails, hang-ups, reasons not booked, and how new patients are finding you.

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Patient Prism tracks keywords and phrases you enter in a customized dictionary. Don’t you want to see the metrics on all “implant” calls that came in?

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Never miss an opportunity to schedule a high-value patient again

ROI Return on Investment Tracking for Dental Practices
  • Identify new patient call’s financial value in real-time
  • Know exactly how much revenue your practice is missing out on
  • Track the performance of your front desk team with easy to use dashboards
  • Let your team focus on the callers that generate the highest revenue
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Increase conversion rates on calls and follow-ups by 30% or more

Opportunity Alerts | Call Tracking Software for Dental Practices
  • It provides you with reasons why you didn’t book
  • Discover how many new patient calls you’re missing – and how to win them back
  • Check which members of your team are performing best
  • Discover why your ideal patients are not scheduling – and how to fix it
  • Provide your team with data-driven guidelines to improve your conversions over the phone
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Know exactly what your patients are calling about

  • Keywords and unique phone numbers provide deep-analytics on marketing attribution
  • See the most asked questions and use the data to adjust marketing strategies and budgets
  • Make operational and business growth decisions based on micro-metrics
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Dental Software with Artificial Intelligence
"Within just a couple days I knew Patient Prism had the potential to significantly increase our DSOs new patient conversions."
Sherri Paxton
Sherri PaxtonMarketing Director
“This dentist office software has been a game changer for us! It allows us to see real-time call conversions and opportunities and rewards our team for a job well done – all in one platform!”
Mary Pham, DDS
Mary Pham, DDSCEO and Founder
"Our front-office conversions are up by more than 90% in six months."
Dr. Nilash Patel
Dr. Nilash PatelDDS
"Within the 1st week, Patient Prism® showed us how to add 1,000s of dollars to our daily production."
Dr. Todd Sawisch
Dr. Todd SawischDDS
"Patient Prism® shows you where the weak points are with your calls and then how you can recover that to drive money to your bottom line"
Rachel Wall, RDH
Rachel Wall, RDHCEO
"Our new patient growth doubled without spending more on marketing."
Dr. Stephen Malone
Dr. Stephen MaloneDMD
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Case Study: Washington Smiles

Their team used a call tracking company for years, but rarely listened to the call recordings because it was so time-consuming. They needed a solution that could:
  • Quickly tell them how their team was performing
  • Improve their call-scheduling success rate
  • Track revenue opportunities per phone call

Dental Industry Leader Interviews

Women in DSO Interview with Patient Prism

Gina Bruzzichesi talks about being a woman COO in a very large DSO.

Interview with Gina Bruzzichesi, who is the chief operating officer of The Aspen Group (TAG)—the newly branded parent company of Aspen Dental.

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Women in DSO Interview with Patient Prism

Ellie Naderi speaks about transitioning from dental assistant to CEO advisor to many DSOs.

“I was always on a quest to learn and know as much about dentistry and the operations of dentistry as I could.” – Ellie Naderi

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Women in DSO Interview with Patient Prism

Dr. Jahnavi Rao DDS, MS received the Award for Clinical Excellence at WinDSO.

Interview with Dr. Rao discussing the development of a significant education program for all Aspen Dental dentists.

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TRY PATIENT PRISM FOR YOUR DENTAL PRACTICE OR DSO

No risk, no contracts. Schedule a demo today and see the difference Patient Prism can make for your dental practice(s) bottom line.

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