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Award-Winning

AI Revenue Activation

Instantly capture every lost opportunity across calls, voicemails, texts, chats, and online scheduling, then activate the right workflows to recover them, fast.

Win back 25-35% of patient revenue that you're losing right now.

12.4M Calls Processed
87k+ Bookings Saved
1.5M+ RELOs Sent
20-30% New Patient Revenue Lift
Re-Engage Lost Opportunities

Revenue Recovery for Your Organization

Recover 20-30% of the revenue you’re losing right now.
Patient Prism captures lost opportunities across calls, voicemails, texts, chats, and online scheduling, then activates the right workflow to win them back, fast.
Scale Operational Excellence Across 100-1000+ Locations.
New patient conversion rates improve 20-40% with the implementation of RELOs. Every lost opportunity gets a complete intelligence profile, so recovery is fast, informed, and high-converting.
Single Interaction Orchestration

CompanyPrism Health LocationMiami, FL LanguageEnglish (US)
ClassificationNew Opportunity Booking StatusNot Booked Referring SourceGoogle Ads
Reason Not BookedScheduling DetailNo Available Appts PriorityEmergency
        
        

Patient Doesn’t Book

Patient Prism detects the lost opportunity in near real-time, on any channel. Every interaction is captured, so nothing slips through.

Single Interaction Orchestration

CompanyPrism Health LocationMiami, FL LanguageEnglish (US)
ClassificationNew Opportunity Booking StatusNot Booked Referring SourceGoogle Ads
Reason Not BookedScheduling DetailNo Available Appts PriorityEmergency
        
        

RELO Alert Fires

DeepLens AI categorizes the non-booking by barrier: scheduling, insurance, capacity, hesitation, with full objection context.

Single Interaction Orchestration

CompanyPrism Health LocationMiami, FL LanguageEnglish (US)
ClassificationNew Opportunity Booking StatusNot Booked Referring SourceGoogle Ads
Reason Not BookedScheduling DetailNo Available Appts PriorityEmergency
        
        

Context Extracted

DeepLens surfaces the specific sub-cause: objection, system gap, or coaching opportunity, with the recommended next step.

Single Interaction Orchestration

CompanyPrism Health LocationMiami, FL LanguageEnglish (US)
ClassificationNew Opportunity Booking StatusNot Booked Referring SourceGoogle Ads
Reason Not BookedScheduling DetailNo Available Appts PriorityEmergency
        
        

AI Prioritizes for Revenue

Patient Prism scores and ranks lost opportunities by LTV and urgency, so your team recovers the highest-value patients first.

Single Interaction Orchestration

CompanyPrism Health LocationMiami, FL LanguageEnglish (US)
ClassificationNew Opportunity Booking StatusNot Booked Referring SourceGoogle Ads
Reason Not BookedScheduling DetailNo Available Appts PriorityEmergency
        
        

Lead Connect Activates Recovery

The full record fires to Lead Connect. A follow-up sequence launches and verified outcomes sync back to every connected platform.

Defining the Category

The Engine of Revenue Activation

One platform replacing call tracking, QA, and coaching with autonomous revenue agents.

Revenue Prioritization Engine

Not all lost opportunities are equal. Patient Prism scores every unconverted interaction by procedure value, patient segment, urgency, and more, so your team chases the $15K knee replacement before the routine post-op visit.

DeepLens Intelligence Profile

Your staff doesn’t call back blind. Every RELO alert arrives with a full AI-generated brief: what the patient wanted, why they didn’t book, what objection to address, and the exact talking points to convert.

Lead Connect Orchestration

Lead Connect initiates multi-channel follow-up sequences within seconds, not hours. Automated sequencing ensures no opportunity ages out while your team is busy with the next patient in the chair.

Voice and SMS Agents

24/7 Coverage. Eliminate the single biggest revenue leak, missed calls, by ensuring every call is answered. AI agents handle rollover calls, answer FAQs, and for supported specialties, integrate directly with your schedule to book new appointments without human intervention.

Integrations

Capture Every Channel.
Miss Nothing.

Patient Prism operates with a progressive API-first approach. Patients reach your organization through calls, online bookings, form submissions, webchat, & SMS, and every one of those channels is a potential revenue leak. We integrate with all of them so no interaction goes unanalyzed.

  • Omnichannel Capture

    One unified view across every channel — no more stitching together data from separate systems to find where patients dropped off.

  • Phone System Agnostic

    Works with RingCentral, 8x8, Cisco, and 50+ others.

  • Developer Friendly API

    Open documentation for custom data flows.

Inbound Calls VoIP, Landline, Rollover Capturing
Online Bookings Scheduling platforms, patient portals Capturing
Form Submissions Contact forms, intake requests Capturing
Webchat Website live chat, AI chat agents Capturing
SMS / Text Inbound & outbound text messaging Capturing
Voicemail Transcription & intent analysis Capturing
Frequently Asked Questions

RELO is engineered for immediate action. Within 60 seconds of a call ending, DeepLens AI analyzes the interaction and fires a near real-time alert. This alert includes a summary with full context, specific patient objections, and the exact recommended next steps to ensure your team can re-engage while the opportunity is fresh.

Organizations executing RELO recovery typically achieve a conversion rate between 20% and 40%. The platform achieves this by scoring and ranking lost opportunities based on revenue potential, such as procedure value and urgency, ensuring your staff focuses on high-value patient segments first.

The system is designed with a fail-safe called Lead Connect. If staff are occupied with in-office patients, Patient Prism facilitates automated follow-up sequences, including Voice, SMS, and Chat agents, to connect the patient quickly for revenue recovery before the lead ages out.

RELO provides "Orchestration" for your front desk. Instead of calling blindly, staff receive a complete intelligence profile detailing why a patient didn't book and what objection to address. This guided workflow is designed to move teams from a baseline follow-up rate of 37% toward 80% best-in-class execution.

Same-store growth. No new marketing spend.
EBITDA you can model.

Healthcare networks using Patient Prism recover 20-30% of lost revenue from opportunities already in your existing lead flow.

The revenue is already there. You’re just not capturing it yet.