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Browse our extensive library of articles and case studies along with thoughtful insights from CEO Amol Nirgudkar.

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AI Call Intelligence

CallRail Alternatives: From Call Tracking to Call Intelligence to Revenue Activation

February 5, 2026 12 min read

Research-driven comparison blog analyzing 8 call management solutions for healthcare practices, ranking platforms based on healthcare focus, tracking depth, actionable attribution, setup time, and multi-location capabilities. Positions Patient Prism as the leading revenue recovery platform vs. tracking-only or answering-only alternatives.

Article

Predictive Activation and the Next Era of Growth

December 1, 2025 3 min read

From Knowing to Doing I’ve spent the last few months in conversations with CEOs, PE partners, and operators across the healthcare landscape. There’s a pattern I keep hearing. It goes something like this: “We have the data. We have the dashboards. We know what’s broken. But we’re still losing opportunities faster than we can respond.” […]

AI Call Intelligence

Navigating the Storm: How AI and Leadership Will Shape the Next Era of Growth

October 22, 2025 2 min read

Four months ago, a friend called me in the middle of a thunderstorm. He’d just been let go as CEO after missing growth targets two years in a row, despite doing everything “right.” That storm outside my window was the same one hitting our industry: rising costs, declining production, and a tighter labor market than […]

CEO Pulse

8 inflection points shaping healthcare PE in 2026

August 24, 2025 1 min read

2025 has been a breather for healthcare M&A—but the setup for 2026 is compelling. In our latest CEO Pulse, we distill eight inflection points leaders should master now: closing the valuation gap without overpaying, turning dry powder into disciplined deployment, building the cloud + AI backbone (and escaping pilotitis), using private credit strategically, and treating culture as the hardest driver of returns. If you’re planning platforms, roll-ups, or exits, this is your field guide for the next 12–18 months. Download the booklet and get the pragmatic checklists we’re using with operators and sponsors across the ecosystem.

CEO Pulse

The $10 Million Playbook: Scaling the 10X DSO

May 13, 2025 2 min read

A High-Impact Workshop at Dykema DSO, August 6, 2025 – Denver Gaylord Rockies What if every decision you made this year added $100,000 or more to your EBITDA?That’s the bold promise behind The $10 Million Playbook: Scaling the 10X DSO—a high-impact pre-conference workshop taking place on August 6, 2025, at the Dykema DSO Conference in […]

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Case Study

Patient Prism × OMS360

May 2, 2025 4 min read

How an oral surgery MSO achieved 22% YTD growth by uncovering that operational inefficiencies, not lack of demand, were the real barrier to practice growth. 27% YoY collections growth in practices using the scheduling optimization playbook 50% Reduction in missed calls, from 35% to under 15% $580,000 Revenue recovered at COFS in 2024 Company OMS360 […]

AI Call Intelligence

Unpacking Patient Prism’s Role in Driving Growth

April 16, 2025 20 min read

Unlock growth with the best call tracking software. Measure marketing success, enhance call monitoring, and make data-driven decisions for your business today.

Case Study

Patient Prism × Dental Depot

April 8, 2025 3 min read

How a family-owned dental group with 25+ locations turned missed new patient calls into $300,000 in recovered revenue, and 1,500 additional patients, in just six months. $300,000 Revenue recovered in 6 months 1,500 New patients added in 6 months 6% Same-store sales lift, year-over-year Company Dental Depot Industry Dentistry (Group Practice) Portfolio 25+ locations, Oklahoma, […]

AI Call Intelligence

Appointment Priority: Optimizing Urgent Call Management for Better Patient Outcomes

April 1, 2025 3 min read

In healthcare, responding quickly to high-value calls can significantly impact patient outcomes and business success. Appointment Priority by Patient Prism automates the categorization of calls and interactions, enabling healthcare providers to prioritize urgent cases for faster engagement. This feature ensures that patients with immediate needs are addressed promptly, which can directly influence conversion rates and […]

Agency

Lead Connect: Maximizing Lead Follow-Up with Real-Time AI Automation

March 8, 2025 3 min read

In a fast-paced market, immediate engagement can be the difference between a missed opportunity and a loyal customer. Lead Connect by Patient Prism ensures that your team stays responsive by automating the connection process for all incoming leads. This feature allows businesses to quickly engage qualified leads the moment they submit a form, setting the […]

Dental

Revolutionizing Dental Tech: Insights from Dr. Jeremy Krell, Managing Partner at Revere Partners

March 4, 2025 2 min read

In the rapidly evolving dental industry, technology plays a critical role in addressing challenges and driving growth. Recently, Amol Nirgudkar, CEO of Patient Prism, interviewed Dr. Jeremy Krell, Managing Partner at Revere Partners, at the Dykema DSO Conference. Dr. Krell shared valuable insights on the latest tech trends in the DSO space and how Revere […]

Dental

Enhancing Dental IT Infrastructure: Insights from Kyle Surratt, Chief Business Officer at The Jetty Group

March 4, 2025 2 min read

In the fast-paced world of dental service organizations (DSOs), staying ahead of technological advancements is crucial for growth and efficiency. Recently, Amol Nirgudkar, CEO of Patient Prism, interviewed Kyle Surratt, Chief Business Officer at The Jetty Group, a leading IT consulting and implementation firm. Kyle shared his expertise on how DSOs can optimize their IT […]

Dental

Mastering Healthcare Marketing: Insights from Alex Membrillo, CEO of Cardinal Digital Marketing

March 4, 2025 2 min read

In today’s competitive healthcare landscape, effective marketing is more critical than ever. Recently, Amol Nirgudkar, CEO of Patient Prism, interviewed Alex Membrillo, CEO of Cardinal Digital Marketing, to discuss the future of healthcare marketing. From leveraging digital strategies to optimizing patient acquisition, Alex’s insights offer valuable guidance for healthcare organizations looking to thrive in 2024 […]

Article

Building Success in Dentistry: Insights from Dr. Himesh Kana, Managing Partner at Dental Depot DFW

March 4, 2025 2 min read

In the dynamic world of dental practices, growth and efficiency are paramount. Recently, Amol Nirgudkar, CEO of Patient Prism, interviewed Dr. Himesh Kana, Managing Partner at Dental Depot for the Dallas-Fort Worth (DFW) region. Dr. Kana shared his strategies for managing large, multi-specialty dental offices, optimizing patient care, and achieving significant growth even in challenging […]

Dental

Insights from Pat Bauer: Driving Consistent Growth in the Dental Industry

March 4, 2025 2 min read

In the ever-evolving landscape of the dental industry, consistent growth amidst various challenges is a hallmark of success. Recently, Amol Nirgudkar, CEO of Patient Prism, had an insightful conversation with Pat Bauer, CEO of Heartland Dental, the largest dental support organization in the world. Pat shared his strategies for driving growth, fostering leadership, and implementing […]

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