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Browse our extensive library of articles and case studies along with thoughtful insights from CEO Amol Nirgudkar.

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How to Increase Revenue in Healthcare: Fix the 30% Patient Interaction Leakage First

Most healthcare leaders are taught that growth is a result of more: more marketing, more leads, more locations. But the reality of 2026 is that to understand how to increase revenue in healthcare, you must first understand exactly where you are losing it. Analysis of over 12.4 million healthcare interactions across 7,800+ locations reveals a […]

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How to Improve Patient Access Operations: A 7-Step Framework to Eliminate Revenue Leakage

Healthcare organizations spend thousands on marketing, but lose significant revenue when patient inquiries fail to convert. Every unanswered patient inquiry or unbooked appointment represents a critical point of revenue leakage that drains profitability and wastes marketing investment. This guide provides a 7-step framework to transform your patient access operators from a cost center into a […]

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The Top Conversation Intelligence Platforms for Healthcare

Healthcare practices are drowning in data but starving for actionable insights that recover revenue. The conversation intelligence (CI) market has matured to offer a solution, promising to turn patient calls into a source of truth. However, most CI platforms stop at analysis, creating a critical gap between insight and action. The real value isn’t in […]

Predictive Activation and the Next Era of Growth

From Knowing to Doing I’ve spent the last few months in conversations with CEOs, PE partners, and operators across the healthcare landscape. There’s a pattern I keep hearing. It goes something like this: “We have the data. We have the dashboards. We know what’s broken. But we’re still losing opportunities faster than we can respond.” […]

Building Success in Dentistry: Insights from Dr. Himesh Kana, Managing Partner at Dental Depot DFW

In the dynamic world of dental practices, growth and efficiency are paramount. Recently, Amol Nirgudkar, CEO of Patient Prism, interviewed Dr. Himesh Kana, Managing Partner at Dental Depot for the Dallas-Fort Worth (DFW) region. Dr. Kana shared his strategies for managing large, multi-specialty dental offices, optimizing patient care, and achieving significant growth even in challenging […]

Transform Your Practice with Full Arch Marketing: Join Our Exclusive 4-Part Webinar Series

Are you ready to grow your full arch practice with predictable and scalable success? Many practices struggle to increase case acceptance and profitability due to a lack of the right infrastructure, marketing strategy, or differentiation. That’s where our 4-part Full Arch Marketing webinar series comes in. Hosted by Amol Nirgudkar, CEO of Patient Prism, and […]

The Journey to Success: Insights from Care Dentistry Group

At Care Dentistry Group, our journey has been one of remarkable growth and learning. Founded in 2010 during a challenging economic period, we have expanded to 18 locations in the highly competitive Southern California market. Our success is a testament to our unwavering focus on people, innovation in marketing, and commitment to clinical excellence. Founding […]

Transform Your Practice with Assisted Hygiene: 3-Part Webinar Series

Faced with challenges of staffing shortages and increasing patient demands, assisted hygiene is emerging as a game-changing solution. We’re offering a free 3-part webinar series led by industry leaders Amal Nirgudkar, CEO of Patient Prism, and Rachel Wall and Connie Simmons from Inspired Hygiene.

Weight Loss Industry Key Financial Indicators

See how conversational AI can enhance financial performance and benchmarking for weight loss service providers.

The Future of DSOs with AI-driven Insights

The Future of DSOs with AI-driven Insights The dental industry, like many others, is undergoing a transformative evolution. With the rise of Dental Service Organizations (DSOs), the landscape is shifting from traditional dental practices to more centralized, efficient, and technologically advanced operations. At the heart of this transformation is the integration of Artificial Intelligence (AI), […]

Top 5 Hygiene Benchmarks for Dental Practices

Top 5 Hygiene benchmarks for dental practices. Rachel Wall, R.D.H., B.A., is one of the nation’s top dental hygiene consultants and founder of Inspired Hygiene. She and her team have five top benchmarks in mind when they evaluate a dental practice’s hygiene program. All five benchmarks apply to practices of all sizes and to dental […]

Tips for When New Patients Call with Insurance and Payment Concerns

Insurance and Payment Concerns. There is still a lot of catching up to do to move them back into regularly scheduled dental care. On top of that, many people have moved to new jobs. A great many people are looking for a new dental office that is conveniently located, has appointment slots available when they […]

Fill Your Hygiene Schedule

Let’s discuss how to fill your hygiene schedule. Christine Diehl and Sarah Varney, the co-founders of DSO Hygiene Excellence, have been talking to hygienists across the country. In our Zoom call, they shared three tips that dental practices can use today to fill their Hygiene schedules. The hygiene schedule is looking dangerously thin for many […]

Comeback Strategies for Dentists

It looks like dental practices will be part of the Phase 1 reopening of the economy, which is fantastic news. There’s going to be a pent-up demand for dentistry, mixed with a little trepidation. That’s why dentists need to have a 100-day plan, said John Meis, DDS. Dr. Meis is an international speaker, two-time Amazon […]

Tips for Private Equity DSO

Tips for Private Equity DSO. Dental plan negotiation and credentialing expert Patrick O’Rourke advises DSOs to appropriate adequate resources and establish systems to optimize their network decisions and reimbursement fee schedule. Here he offers 10 tips to help you optimize your DSO’s PPO-related patient acquisition and retention opportunities. Tip 1: Fully know your DSO’s situation.  Confirm […]