Plans & Pricing
Plans for every stage of growth. Scale your revenue activation from a single location to a national enterprise, with an investment scoped to your organization in a proposal.
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Enterprise
For multi-location networks, DSOs, and health systems
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Call Tracking
Telephony numbers & call facilitation across 200+ providers
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Transcription
AI-powered transcription of every patient interaction
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Classification
New, Existing, Reschedule, Cancellation, General, Spam
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Booking Status
Booked vs. Not-Booked appointment verification
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Deep Marketing Integrations
Google, Meta, Microsoft: conversion reporting customized to any criteria
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Lead Connect
Auto-connect for forms, online booking abandons, and voicemails
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Forms / Chat / SMS Attribution & Analysis
Marketing attribution + abandoned form fills + lead qualification
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Online Booking Attribution & Abandonment
Attribution + abandoned bookings on online scheduling requests
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Reasons Not Booked & Reasons Not Connected
Primary reason each interaction did not convert
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Reasons Not Booked (Expanded)
Secondary detail layer for deeper diagnosis
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Insurance Intelligence
PPO, Medicaid, Medicare Advantage stratification, acceptance response & payor name
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Benefits Coverage
Insured / Uninsured / Medicaid / Not Using Insurance
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Insurance Providers
Automatic extraction of insurance provider name
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DeepLens AI Analysis
In-depth synthesis of lost opportunities with follow-up & winback scripts
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Median Lead Time by Appt / Date
Median days from call to appointment, by office and segment
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Segments / Custom Segments
Cohort building of patients into relevant categories
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Call Basics / Custom Call Basics
QA scoring using your rubric, ours, or a combination
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Proximity Appointment
Detect whether appointments were booked at a proximal location
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Custom Field Extraction
Bespoke identification & reporting of custom dimensions/KPIs
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Agent Attribution (Voice Fingerprint)
Auto-detection of each agent by their unique voice
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Sentiment Analysis
Positive / Negative / Neutral, by agent and caller
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Appointment Priority
Emergency vs. Routine auto-classification
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| Client Success | ||
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Dedicated Client Success Manager
Training & accountability cadence with all stakeholders
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Quarterly Business Reviews (QBRs)
Organizational business review with executive reporting
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Quarterly Transformation Playbooks
Detailed playbook by region/office/agent with 30/60/90 day guidance
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| Add-On Features | ||
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Voice Agent
AI-powered voice agent that answers all calls and books appointments *
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SMS Agent
2-way text automation for booking appointments, confirmations, follow-ups & re-engagement *
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Website Chat
Website chat widget for real-time visitor engagement, lead capture & marketing attribution
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Reputation & Reviews
Online reputation monitoring, management and review automation *
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* Requires PMS/EMR/EHR integration
Low Risk / Fast Results
90 Day Pilot Program
Enterprise organizations pilot at their at-scale rate across a defined set of locations, measuring the exact revenue lift and operational gains before network-wide rollout.
Pricing Model for Predictive AI Revenue Activation
Patient Prism’s investment is designed to accelerate revenue and drive operational excellence.
Up to 30%
Lower Acquisition Cost
7% - 35%
Total Revenue Lift (Based on Adoption)
30-60
Days to Value
The Revenue Activation Formula
Five compounding levers. One predictable outcome.
100%Answered Calls
+
RELO
Conversions
+
Barrier
Removal
+
Marketing
Optimization
+
Sales
Acceleration
=
15-30%
Same-Store Appointment Growth,
Depending on Adoption
Frequently Asked Questions
The formula compounds five levers: answering 100% of calls eliminates missed opportunities; RELO Conversions win back patients who did not book; Barrier Removal surfaces and resolves the operational friction costing you revenue; Marketing Optimization ensures every dollar drives qualified inquiries; and Sales Acceleration improves every front-desk conversation. Organizations running all five levers typically see 15-30% same-store appointment volume growth within 90 days, with the range depending on adoption, and auditable numbers for board-level reporting on same-store growth and EBITDA impact.
Predictive AI Revenue Activation goes beyond call tracking. Patient Prism's contextual AI analyzes every patient interaction (calls, texts, web forms, chats) to understand intent, classify outcomes, and surface revenue opportunities in near real-time. The platform then activates five compounding levers: 100% call answer rate, RELO win-back workflows, operational barrier removal, marketing spend optimization, and front-desk sales performance improvement. Combined with Voice and SMS Agents, Website Chat, and a dedicated Client Success partnership, the result is 15-30% measurable same-store appointment volume growth, depending on adoption across every location.
Most organizations are fully operational within 30 days, with measurable results in 30-60 days. Patient Prism integrates with 200+ telephone providers and includes white-glove IT and telephony support throughout onboarding. Add-on features (Voice Agent, SMS Agent, Reputation & Reviews) connect to your PMS/EMR/EHR for end-to-end activation. Our largest client, operating 2,000+ locations, recovered $72M and 60,000+ patients in 2025.
Patient Prism surfaces performance patterns that aggregate data obscures. Insurance Intelligence reveals PPO, Medicaid, and Medicare Advantage stratification so you can see exactly where coverage gaps cost you patients. Reasons Not Booked expanded diagnostics identify whether the barrier is in call handling, scheduling workflows, insurance acceptance, or follow-up. Agent Attribution via Voice Fingerprint and Sentiment Analysis pinpoint which conversations need coaching. This gives you targeted barrier removal at each location rather than blanket training across the network.
Neither. Patient Prism layers on top of your existing phone system, integrating with 200+ telephone providers and working alongside your current PMS/EMR/EHR without replacement. Core AI features (Call Tracking, Transcription, Classification, DeepLens AI Analysis) are active from day one. Add-on capabilities (Voice Agent, SMS Agent, Website Chat, Reputation & Reviews) connect to your practice management system for appointment booking and review automation. Onboarding includes white-glove IT support and is typically complete within 30 days. SOC 2 and HIPAA compliant.
Predictable Growth. Optimized Value.
Better Access to Care.
Healthcare networks using Patient Prism typically see 15–30% increases in same-store appointment volume within 90 days, depending on adoption.
That translates to EBITDA expansion, often without capital deployment, improved patient access, often without hiring, and revenue predictability that changes how finance plans and models growth.