Patient Prism
Watch our product demo led by Amol Nirgudkar
At Patient Prism, we don't just hand you software and wish you luck. From day one, you'll have everything you need to hit the ground running and keep growing.
Learn at your own pace
Our Help Library gives you instant access to step-by-step videos and guides whenever you need them — no waiting, no guesswork.
Get answers fast
Our support team is available via chat and email with average response times under two minutes. Real help, right when you need it.
Your own dedicated account manager
You'll be paired with a Client Success Manager who goes beyond check-ins. They'll bring you actionable insights, performance analytics, and hands-on guidance to help your team work smarter and grow faster.
Always in the loop
As Patient Prism grows, so does your advantage. You'll receive proactive updates on new features through email, webinars, Office Hours, and more — so you're never left behind.
Our Product
Key SMB Features
- Base Telephony & Call Recording
- AI Transcription & Classification
- New/Existing Patient Detection
- Booking Status Identification
- Deep Marketing Integrations (Google, Meta, Microsoft, Lead Connect)
- Forms Analysis
- RELO Alerts (Re-Engage Lost Opportunity)
- Reasons Not Booked & Connected Analytics
- DeepLens AI Insights
- Median Lead Time – Appointment/Date
- Appointment Segments
- Custom Call Basics
- Agent Reporting (Voice Fingerprint)
- Sentiment Analysis
- Appointment Priority Classification