# Patient Prism

> Patient Prism is the firm multi-location healthcare organizations call to operationalize AI. Its AI Revenue Activation System analyzes every patient interaction across calls, texts, chats, forms, and online scheduling to uncover why patients don't book, builds a location-specific playbook to fix it, and helps teams execute it on top of the systems they already use. Dental groups, medical groups and MSOs, veterinary groups, and hospital systems typically see 15-30% same-store appointment volume growth within 90 days, depending on adoption.

## Product

- [Product Capability Focus: Sales](https://www.patientprism.com/product/sales/): The sales capability page explains RELO (Re-engage Lost Opportunities), Patient Prism's engine for recovering lost patient revenue: every unbooked call, voicemail, text, chat and web form is captured, prioritized by revenue value, and worked through recovery queues, Voice and SMS Agents, and near real-time alerts. It positions the category against call tracking with the anchor line: call tracking told you what happened; Patient Prism tells you what to do next. Outcomes are quantified at 20-30% of lost revenue recovered depending on adoption, backed by 12.4M patient calls tracked and 87K+ patients booked network-wide in 2025, and the page converts to Get a Demo.
- [Product Capability Focus: Marketing](https://www.patientprism.com/product/marketing/): The marketing capability page explains closed-loop healthcare marketing attribution: Patient Prism connects every ad dollar to a booked patient and feeds verified conversion signals back to ad platforms, CRM and PMS/EHR automatically, so campaigns optimize on booked appointments instead of raw calls. It covers LTV-based optimization, wasted-spend elimination and per-campaign patient quality, quantified as up to 30% lower patient acquisition cost, as AmeriVet Partners reported in its first five months. It closes with attribution proof points and converts to Get a Demo.
- [Product Capability Focus: Operations](https://www.patientprism.com/product/operations/): The operations capability page locates up to 50% of non-bookings in operational barriers rather than marketing or sales, and explains the barrier science behind Patient Prism's Reason Not Booked analysis: 84% of non-bookings concentrate in four categories, each decomposed into fixable sub-causes with a dollar value attached. It walks through location variance analysis and the per-location playbook, executed with implementers working alongside operations teams, and converts to Get a Demo.
- [Product Features](https://www.patientprism.com/product/features/): The features page catalogs Patient Prism's Revenue Activation System: DeepLens analysis of 100% of patient interactions, Voice Fingerprint & QA, Reason Not Booked analysis, RELO, Voice and SMS Agents, near real-time alerting, and integrations with 200+ telephone providers under enterprise-grade security. The hero carries the category evolution: call tracking told you what happened, call intelligence told you why, AI Revenue Activation tells you what to do next and helps you do it. It closes with recovery economics of 20-30% of lost revenue depending on adoption, and converts to Get a Demo.

## Solutions

- [AI Revenue Activation for Dental Practices](https://www.patientprism.com/solutions/dental-dso/): The DSO page positions Patient Prism as the firm Dental Service Organizations call to operationalize AI, walking the Access Gap and Conversion Gap that drain same-store growth across multi-location dental groups. Proof is anchored by Heartland Dental, the largest DSO in the country, which recovered $72M in revenue, returned 60,000 patients to care, lifted Patient Service Center appointments booked by 800 BPS, and consolidated CallBox and CallRail into Patient Prism. It closes on the ADA Health Policy Institute finding that roughly one-third of dentists are not busy enough, the ROI-positive AI project argument, 15-30% same-store appointment growth within 90 days depending on adoption, and a Book a Working Session CTA.
- [AI Revenue Activation for Healthcare Practices and MSOs](https://www.patientprism.com/solutions/medical-mso/): The MSO page positions Patient Prism as the firm MSOs and medical groups call to operationalize AI, walking the Access Gap and Conversion Gap for multi-location medical organizations, RELO recovery, the acquisition-lift math, the cross-department solution section, and partner testimonials. It closes on the MGMA Stat poll (June 30, 2026) showing only 47% of medical groups grew revenue YTD while 36% declined and 84% report rising costs, the ROI-positive AI project argument, 15-30% same-store appointment growth within 90 days depending on adoption, and a Book a Working Session CTA.
- [AI Revenue Activation for Veterinary Groups](https://www.patientprism.com/solutions/veterinary/): The veterinary page positions Patient Prism as the firm multi-location veterinary groups call to operationalize AI across every client interaction and hospital, walking the Access Gap and Conversion Gap with veterinary-specific examples: sick visits, wellness exams, dental cleanings and surgical consultations. Proof is anchored by AmeriVet Partners (213 hospitals), which cut new client acquisition cost by roughly 30% in its first five months, lifted new client conversion 3-4 pts and eliminated 400+ wasted ad keywords ("Patient Prism is by far the best solution we've seen," Jackie Laird, Chief Growth Officer), alongside Innovetive Pet Care. It closes on IDEXX FY2025 Form 10-K data showing US same-store clinical visits down about 2% in 2025 and Vetsource data showing visits down 3.1%, the ROI-positive AI project argument, the qualified 15-30% outcome, and a Book a Working Session CTA.
- [AI Revenue Activation for Hospital Systems](https://www.patientprism.com/solutions/hospitals/): The hospital systems page positions Patient Prism as the firm health systems call to operationalize AI across every facility, walking the Access Gap and Conversion Gap with service-line examples: cardiology referrals, orthopedic consultations, oncology second opinions and primary care intakes. It presents RELO recovery, the acquisition-lift math and the cross-department solution section. It closes on Kaufman Hall's 1.3% median hospital operating margin, the ROI-positive AI project argument, 15-30% same-store appointment growth within 90 days depending on adoption, and a Book a Working Session CTA.
- [Solutions for CEOs and Executive Leaders](https://www.patientprism.com/solutions/ceo/): The CEO page frames Patient Prism as the ROI-positive AI project healthcare CEOs can take to their board: deployed and revenue-producing in 30-60 days, not another pilot. It walks the three-step model (uncover the insights you're not seeing, build the playbook, forward-deployed implementers execute) with marketing, sales and operations calibrated simultaneously, then answers the four board objections (ROI, risk, integration, attribution) with CFO-auditable numbers including 15-30x ROI within 90 days and Heartland-scale proof. It closes with 15-30% same-store appointment growth depending on adoption and a Book a Working Session CTA framed as 45 minutes on where revenue leaks in networks like theirs.
- [Solutions for CMOs and Marketing Leaders](https://www.patientprism.com/solutions/cmo/): The CMO page separates Patient Prism from call tracking with the rung-one-of-ten metaphor: call tracking counts inquiries; Patient Prism attributes booked patients by type, acuity and revenue potential, then recovers the ones lost. It walks verified conversion signals fed back to ad platforms (up to 30% lower cost per acquisition, as AmeriVet reported), protection of marketing spend from operational failures, and CFO-facing proof. It closes with marketing-leader testimonials and the argument that winning CMOs bring the board an ROI-positive AI project with the attribution to prove it, converting to Book a Working Session.
- [Solutions for COOs and Operations Leaders](https://www.patientprism.com/solutions/coo/): The COO page frames operations as where non-bookings concentrate: 84% fall into four fixable categories, diagnosed to root cause at every location, every day. It walks the three-step model with forward-deployed implementers working directly with regionals and office managers, and the mechanics of turning operational KPIs into behavior change. It closes with the first conversation framed as a working session on operational revenue leaks and a Book a Working Session CTA.
- [Solutions for VPs of Call Center Operations](https://www.patientprism.com/solutions/call-center/): The VP of Call Center Operations page contrasts traditional QA sampling of 1-2% of calls with Patient Prism scoring 100% of calls against the organization's own rubric, with Voice Fingerprint attributing every call to the right agent. It walks coaching, gamification and retention framing, plus Voice and SMS Agents for overflow coverage. Proof is anchored by Heartland Dental's 2,000+ location call center operation, which recovered $72 million, holds a 95%+ new patient answer rate, and consolidated CallBox and CallRail into Patient Prism. The page converts to Get a Demo.

## Company

- [Pricing](https://www.patientprism.com/pricing/): The pricing page defines Predictive AI Revenue Activation and presents SMB and Enterprise plans as a capability matrix with investment scoped by proposal, plus a paid 90-day pilot at the organization's at-scale rate across a defined location set. It lays out the Revenue Activation Formula: 100% answered calls, RELO conversions, barrier removal, marketing optimization and sales acceleration compounding to 15-30% same-store appointment growth depending on adoption. FAQs cover the formula, the 30-60 day implementation timeline and 2-4 month payback, and integration posture. CTAs are Start Your Pilot and Get a Demo.
- [About Patient Prism](https://www.patientprism.com/about-patient-prism/): Patient Prism's mission is that every patient who reaches out for care gets it. For more than a decade the company has built AI that closes the gap between a patient reaching out and actually being seen, now running across 11,000+ sites and 300M+ analyzed patient interactions. This page covers the company's mission, its vision for AI Revenue Activation across marketing, sales, and operations, and the core values behind how it works with healthcare operators.
- [Contact Patient Prism](https://www.patientprism.com/contact-patient-prism/): How to reach Patient Prism: call 1-800-381-3638, email info@patientprism.com. Healthcare leaders can also book a working session to see where patient revenue leaks in organizations like theirs.