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HIPAA Compliance for Dental Practices - Featured Image

HIPAA Compliance for Dental Practices

Have you ever been out of HIPAA compliance? Are you sure? When it comes to HIPAA forms and appropriate documentation in patient charts, many dental practices are falling short.
Patient Experience, Billing, Operations, Staff Development, Dentists, Front Office Team, Credentialing / Insurance, Featured, Practice Management, DSO Series, Practice Leadership, Dental Assistants, Billing & Coding
The Dentist and Dental Assistant Relationship - Featured Image

The Dentist and Dental Assistant Relationship

Discover how a difficult dynamic can affect more than team morale.
patient_experience, staff_development, retain_patients, dentists, practice_management, leadership, dso_series, practice_leadership, dental_assistants
Patient Experience, Staff Development, Retain Patients, Dentists, Practice Management, Leadership, DSO Series, Practice Leadership, Dental Assistants
DiSC Profiling for Dental Patients - Featured Image

DiSC Profiling for Dental Patients

Jacob Berger, DMD, a Heartland Dental-affiliated dentist at Smiles at Lakewood Ranch, shares how he uses DiSC profiling to present treatment in the way the patient is most likely to appreciate. By identifying and understanding different personality types, dentists and their team members can increase case acceptance and provide their patients with a better experience.
Patient Experience, Operations, Staff Development, Attract Patients, Build Trust, Retain Patients, Dentists, Front Office Team, Hygienists, Case Acceptance, Featured, Practice Management, Leadership, DSO Series, Hiring & Team Development, Practice Leadership, Dental Assistants
Why Patients Leave a Dental Practice - Featured Image

Why Patients Leave a Dental Practice

Patients leave dental practices for many reasons - and often, you don't know what went wrong. Dental practice consultant Lisa Mergens shares seven of the most common complaints.
Front Office, Patient Experience, Staff Development, Build Trust, Retain Patients, Front Office Team, Hygienists, Featured, Practice Management, DSO Series, Hiring & Team Development, Practice Leadership, Dental Assistants
How Dentists Build Trust for Case Acceptance - Featured Image

How Dentists Build Trust for Case Acceptance

Barry F. Polansky, DMD, author of “The Art of Case Presentation,” talks about the five essential behaviors dentists should habitually practice in order to build patient trust for case acceptance.
Patient Experience, Staff Development, Build Trust, Retain Patients, Dentists, Hygienists, Case Acceptance, Featured, Practice Management, Leadership, Practice Leadership
When to Hire a Dental Executive - Featured Image

When to Hire a Dental Executive

Jon Fidler, CEO of the executive search firm Fidler & Associates, shares insights into when DSOs typically hire a C-Suite team, how long the recruiting process may take, and how to determine ROI.
dso, staffing, recruiting, staff_development, practice_group_owners, practice_management, leadership, dso_series, hiring_team_development, practice_leadership
DSO, Staffing, Recruiting, Staff Development, Practice / Group Owners, Practice Management, Leadership, DSO Series, Hiring & Team Development, Practice Leadership
The Role of a Dental Executive Within a Group - Featured Image

The Role of a Dental Executive Within a Group

Raising your Dental Support Organization (DSO) to the next level may mean bringing on new executive employees. Jon Fidler, CEO of the executive search firm Fidler & Associates, shares the key factors that can make finding the right executive for your practice more successful.
dso, staffing, recruiting, staff_development, practice_group_owners, practice_management, leadership, dso_series, hiring_team_development, practice_leadership
DSO, Staffing, Recruiting, Staff Development, Practice / Group Owners, Practice Management, Leadership, DSO Series, Hiring & Team Development, Practice Leadership
Do You Have a Hospitality Heart? - Featured Image

Do You Have a Hospitality Heart?

Dental practice consultant Lisa Spradley discusses the challenges and opportunities for creating lasting relationships with patients and team members. See how she helps people to develop emotional connections that create a positive work environment.
patient_experience, staff_development, attract_patients, build_trust, retain_patients, front_office_team, hygienists, practice_management, leadership, dso_series, hiring_team_development, practice_leadership, dental_assistants
Patient Experience, Staff Development, Attract Patients, Build Trust, Retain Patients, Front Office Team, Hygienists, Practice Management, Leadership, DSO Series, Hiring & Team Development, Practice Leadership, Dental Assistants
Why Dentists Should Put Others First - Featured Image

Why Dentists Should Put Others First

For more than four decades, Barry Polansky, DMD, has been challenging dentists to understand themselves, to understand their patients, and to understand the role of their personal leadership and communication with patients.
patient_experience, staff_development, dentists, work_life_balance, practice_management, leadership, dso_series, hiring_team_development, practice_leadership
Patient Experience, Staff Development, Dentists, Work / Life Balance, Practice Management, Leadership, DSO Series, Hiring & Team Development, Practice Leadership
Hiring & Keeping Excellent Dental Receptionists - Featured Image

Hiring & Keeping Excellent Dental Receptionists

Author Fred Joyal discusses the three steps dentists can take to find the right receptionist for your dental practice.
front_office, staffing, recruiting, staff_development, front_office_team, practice_management, leadership, dso_series, hiring_team_development, practice_leadership
Front Office, Staffing, Recruiting, Staff Development, Front Office Team, Practice Management, Leadership, DSO Series, Hiring & Team Development, Practice Leadership
Best Way to Dismiss Longtime Employees - Featured Image

Best Way to Dismiss Longtime Employees

Dental consultant Deb Roberge shares the best practices to use when you need to dismiss an employee who has been with your dental practice for a long time.
Staffing, Recruiting, Staff Development, Dentists, Featured, Practice Management, Leadership, DSO Series, Hiring & Team Development, Practice Leadership
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