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HIPAA Breaches and Lessons Learned - Featured Image

HIPAA Breaches and Lessons Learned

Here are three examples of HIPAA breaches that serve as a warning for all dental practices.
front_office_team, hygienists, hiring_team_development, practice_leadership, dental_assistants
Front Office Team, Hygienists, Hiring & Team Development, Practice Leadership, Dental Assistants
Dental Practice Fines for OSHA Violations - Featured Image

Dental Practice Fines for OSHA Violations

There are many ways a dental practice can be out of OSHA compliance. Here are some of the most common ones that can lead to big fines.
front_office_team, hygienists, hiring_team_development, practice_leadership, dental_assistants
Front Office Team, Hygienists, Hiring & Team Development, Practice Leadership, Dental Assistants
Mastering Multiple Locations in a DSO - Featured Image

Mastering Multiple Locations in a DSO

If you're looking to scale your dental group practice, there are five principles you need to know.
DSO, Operations, Dentists, Featured, Practice Management, DSO Series, Hiring & Team Development, Practice Leadership
The Barbershop Dentist: Draw on Past Experiences - Featured Image

The Barbershop Dentist: Draw on Past Experiences

Jacob Berger, DMD, shares how every dentist can draw on their past experiences to provide better service for their patients.
patient_experience, attract_patients, build_trust, retain_patients, dentists, case_acceptance, practice_management, hiring_team_development, practice_leadership
Patient Experience, Attract Patients, Build Trust, Retain Patients, Dentists, Case Acceptance, Practice Management, Hiring & Team Development, Practice Leadership
DiSC Profiling for Dental Patients - Featured Image

DiSC Profiling for Dental Patients

Jacob Berger, DMD, a Heartland Dental-affiliated dentist at Smiles at Lakewood Ranch, shares how he uses DiSC profiling to present treatment in the way the patient is most likely to appreciate. By identifying and understanding different personality types, dentists and their team members can increase case acceptance and provide their patients with a better experience.
Patient Experience, Operations, Staff Development, Attract Patients, Build Trust, Retain Patients, Dentists, Front Office Team, Hygienists, Case Acceptance, Featured, Practice Management, Leadership, DSO Series, Hiring & Team Development, Practice Leadership, Dental Assistants
Why Patients Stay at a Dental Practice - Featured Image

Why Patients Stay at a Dental Practice

Dental practice consultant Lisa Mergens, who founded Ascendant Dental Development, and Debbie Bush from Patient Prism have pinpointed a few of the attributes of really great practices that attract loyal patients.
patient_experience, attract_patients, retain_patients, front_office_team, hygienists, wow_factors, dso_series, hiring_team_development, practice_leadership, dental_assistants
Patient Experience, Attract Patients, Retain Patients, Front Office Team, Hygienists, Wow Factors, DSO Series, Hiring & Team Development, Practice Leadership, Dental Assistants
Why Patients Leave a Dental Practice - Featured Image

Why Patients Leave a Dental Practice

Patients leave dental practices for many reasons - and often, you don't know what went wrong. Dental practice consultant Lisa Mergens shares seven of the most common complaints.
Front Office, Patient Experience, Staff Development, Build Trust, Retain Patients, Front Office Team, Hygienists, Featured, Practice Management, DSO Series, Hiring & Team Development, Practice Leadership, Dental Assistants
When to Hire a Dental Executive - Featured Image

When to Hire a Dental Executive

Jon Fidler, CEO of the executive search firm Fidler & Associates, shares insights into when DSOs typically hire a C-Suite team, how long the recruiting process may take, and how to determine ROI.
dso, staffing, recruiting, staff_development, practice_group_owners, practice_management, leadership, dso_series, hiring_team_development, practice_leadership
DSO, Staffing, Recruiting, Staff Development, Practice / Group Owners, Practice Management, Leadership, DSO Series, Hiring & Team Development, Practice Leadership
The Role of a Dental Executive Within a Group - Featured Image

The Role of a Dental Executive Within a Group

Raising your Dental Support Organization (DSO) to the next level may mean bringing on new executive employees. Jon Fidler, CEO of the executive search firm Fidler & Associates, shares the key factors that can make finding the right executive for your practice more successful.
dso, staffing, recruiting, staff_development, practice_group_owners, practice_management, leadership, dso_series, hiring_team_development, practice_leadership
DSO, Staffing, Recruiting, Staff Development, Practice / Group Owners, Practice Management, Leadership, DSO Series, Hiring & Team Development, Practice Leadership
Do You Have a Hospitality Heart? - Featured Image

Do You Have a Hospitality Heart?

Dental practice consultant Lisa Spradley discusses the challenges and opportunities for creating lasting relationships with patients and team members. See how she helps people to develop emotional connections that create a positive work environment.
patient_experience, staff_development, attract_patients, build_trust, retain_patients, front_office_team, hygienists, practice_management, leadership, dso_series, hiring_team_development, practice_leadership, dental_assistants
Patient Experience, Staff Development, Attract Patients, Build Trust, Retain Patients, Front Office Team, Hygienists, Practice Management, Leadership, DSO Series, Hiring & Team Development, Practice Leadership, Dental Assistants
Why Dentists Should Put Others First - Featured Image

Why Dentists Should Put Others First

For more than four decades, Barry Polansky, DMD, has been challenging dentists to understand themselves, to understand their patients, and to understand the role of their personal leadership and communication with patients.
patient_experience, staff_development, dentists, work_life_balance, practice_management, leadership, dso_series, hiring_team_development, practice_leadership
Patient Experience, Staff Development, Dentists, Work / Life Balance, Practice Management, Leadership, DSO Series, Hiring & Team Development, Practice Leadership
Hiring & Keeping Excellent Dental Receptionists - Featured Image

Hiring & Keeping Excellent Dental Receptionists

Author Fred Joyal discusses the three steps dentists can take to find the right receptionist for your dental practice.
front_office, staffing, recruiting, staff_development, front_office_team, practice_management, leadership, dso_series, hiring_team_development, practice_leadership
Front Office, Staffing, Recruiting, Staff Development, Front Office Team, Practice Management, Leadership, DSO Series, Hiring & Team Development, Practice Leadership
Best Way to Dismiss Longtime Employees - Featured Image

Best Way to Dismiss Longtime Employees

Dental consultant Deb Roberge shares the best practices to use when you need to dismiss an employee who has been with your dental practice for a long time.
Staffing, Recruiting, Staff Development, Dentists, Featured, Practice Management, Leadership, DSO Series, Hiring & Team Development, Practice Leadership
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