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Linda Harvey: HIPAA Breaches and Lessons Learned | Patient Prism

“When it comes to HIPAA, dental practices are definitely not under the radar,” says HIPAA compliance expert Linda Harvey, who cites three examples. 

The first example is an Indiana dentist who hired a professional company to dispose of 63 boxes of patient records, and that company put them in a dumpster in a church parking lot. The dentist was fined $12,000. Before hiring someone to shred and dispose your records, Harvey advises looking deeply into their business history.

The second example is an Arkansas oral surgery group that somehow got ransomware on their computer, and all their data was locked for a three-week period. They were unable to access their patient records, so as a result, they needed to notify all those patients that their data had possibly been compromised. This is a reminder that no matter how secure you think your systems are, you need to keep reviewing and updating your security software on a regular basis.

The third example is a Florida practice whose electronic records vendor will not return their records after the practice terminated the vendor’s service. Not only does this violate the end user license agreement, but it's also violates HIPAA. This is apt to become a visible and interesting case as the Law is very specific. Even if the dental practice owed that vendor money, the vendor is not allowed to withhold the records. 

As serious as these breaches seem to the practices involved, Harvey reminds us that there are other real victims HIPAA is designed to protect…the patients.

About this Industry Leader:

Linda Harvey - Profile Pic

Linda Harvey

Healthcare Risk Management and Compliance Expert

As a licensed Healthcare Risk Manager and veteran dental professional, Linda teaches dentists and their teams how to protect their patients, practices and themselves. Linda speaks and consults nationally in the areas of risk management, regulatory compliance, remediation courses and dental record audits. She draws from real-world experience having worked with offices that have undergone HIPAA, OSHA and Board of Dentistry audits. Attorneys, insurers and consultants across the country place their trust in Linda and her team of credentialed compliance consultants. She is the founder and President of two compliance-related companies, The Linda Harvey Group and The Institute for Dental Compliance and Risk Management.

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