Over the years, Shelley has worked every position in the front office, and worked as a dental assistant. The knowledge and skills gained through this hands-on experience have fueled her current success as a practice management speaker and consultant. She is a member of the Academy of Dental Management Consultants, Speaking Consulting Network, Directory of Dental Speakers, and American Association of Dental Office Managers. She is a program advisor for Care Credit and is certified by Bent Ericksen as an HR employment compliance consultant. She is also a graduate of The Consulting U, a highly respected Masters training program for dental practice management consultants.