How they dramatically increased new patient booked appointments
How front office staff improved service to patients by paying closer attention to how they handled incoming calls
How to meet office and personal goals with the right measurement tools
"With Patient Prism, I know what’s happening with every call, almost in real time. It’s the best way to see how calls are being handled without micromanaging my team."
"I had a gut instinct that our conversion rate was not where it should be, the RELO alerts have made a big difference. We find that we have a more satisfied customer because we’re answering the right questions on the call."