<img height="1" width="1" src="https://www.facebook.com/tr?id=1459793420724892&amp;ev=PageView &amp;noscript=1">

Interviews

Learn how to improve your patient experience.

Subscribe to our Resource Library

Discover best practices for running your dental practice or group efficiently.

Give your patients more reasons than ever to choose your practice over a competitor.

Empower your team to create a rewarding, profitable and enjoyable workplace.

Gain insights from dental industry leaders about the rapidly changing landscape.

Want to turn more callers into patients?

Let's Talk
TUSK Partners Helps DSOs Scale Up - Featured Image

TUSK Partners Helps DSOs Scale Up

With
Diwakar Sinha, Chief Development Officer of TUSK Partners, discusses what is a DSO and how to scale up operations.
dentists, practice_group_owners, practice_management, leadership, dso_series, practice_leadership
Dentists, Practice / Group Owners, Practice Management, Leadership, DSO Series, Practice Leadership
Getting Started with Medical Dental Billing - Featured Image

Getting Started with Medical Dental Billing

With
Medical-dental cross coding expert and trainer Christine Taxin discusses the basics of getting started with medical billing in dental practices.
operations, front_office_team, case_acceptance, practice_management, practice_leadership, billing_coding
Operations, Front Office Team, Case Acceptance, Practice Management, Practice Leadership, Billing & Coding
Creating Leadership and Accountability in Your Dental Practice - Featured Image

Creating Leadership and Accountability in Your Dental Practice

With
Don Khouri of Fortune Management recommends dental practices structure leadership in the team to be accountable for six departments, and he provides an effective strategy for improving the practice through weekly accountability conversations with each department leader.
operations, front_office_team, hygienists, practice_management, hiring_team_development, practice_leadership, dental_assistants
Operations, Front Office Team, Hygienists, Practice Management, Hiring & Team Development, Practice Leadership, Dental Assistants
The Profitability Tipping Point - Featured Image

The Profitability Tipping Point

With
Fred Joyal explains what happens when a dental practice “escapes gravity” and reaches the tipping point of profitability.
dental_marketing, practice_management, practice_leadership
Dental Marketing, Practice Management, Practice Leadership
Limiting Drama in Your Dental Practice - Featured Image

Limiting Drama in Your Dental Practice

With
Holly Mitchell, founder of the LeadWell Network, discusses how to limit drama in the dental practice.
dentists, front_office_team, hiring_team_development, practice_leadership
Dentists, Front Office Team, Hiring & Team Development, Practice Leadership
Reducing Now Shows and Cancellations - Featured Image

Reducing Now Shows and Cancellations

With
JoAn Majors, founder of The Soft Skills Institute, coaches the dentist’s front office team on effective phrasing designed to reduce the number of broken appointments.
front_office_team, practice_leadership
Front Office Team, Practice Leadership
Don Casey: Dentsply Sirona Innovation - Featured Image

Don Casey: Dentsply Sirona Innovation

With
At the Dykema DSO Conference in Dallas in July 2019, Don Casey discussed Dentsply Sirona's new technology and innovations.
DSO, Industry Trends, Practice Leadership
Stay Focused to Stay on Track - Featured Image

Stay Focused to Stay on Track

With
Don Khouri advises people to focus on one task at a time and not try to multi-task.
front_office_team, practice_leadership
Front Office Team, Practice Leadership
Engaging Dental Patients - Featured Image

Engaging Dental Patients

With
Asking patients how they like to receive information can make a huge difference in case acceptance.
front_office_team, dso_series, hiring_team_development, practice_leadership, dental_assistants
Front Office Team, DSO Series, Hiring & Team Development, Practice Leadership, Dental Assistants
Dykema DSO Conference: How Technology is Changing Dentistry - Featured Image

Dykema DSO Conference: How Technology is Changing Dentistry

The dental industry is rapidly changing and new technology plays an important role.
dso, practice_management, practice_leadership
DSO, Practice Management, Practice Leadership
DSO Strategy: Fix Under-Achieving Growth Plans - Featured Image

DSO Strategy: Fix Under-Achieving Growth Plans

With
Scaling a DSOs is not easy and you need to be vigilant about identifying under-achieving growth plans and piloting changes.
dso_series, practice_leadership
DSO Series, Practice Leadership
The ClearChoice DSO Model - Featured Image

The ClearChoice DSO Model

With
ClearChoice Dental Implant Centers rocketed onto the DSO scene, launching 31 locations and generating $131 million in revenue in just four years.
dso_series, practice_leadership
DSO Series, Practice Leadership
Webinar: How to Create a DSO that Dentists Want to Join - Featured Image

Webinar: How to Create a DSO that Dentists Want to Join

With
Patient Prism CEO Amol Nirgudkar hosts Brian Colao, Director of Dykema's DSO Industry Group, for this one-hour recorded webinar about the four keys to creating a DSO that dentists want to join.
dso_series, hiring_team_development, practice_leadership
DSO Series, Hiring & Team Development, Practice Leadership
What is Smile Source - Featured Image

What is Smile Source

With
Smile Source formed to help independent dentists in the U.S. work together and preserve the profession of independent dentists.
dso_series, practice_leadership
DSO Series, Practice Leadership
Two Trends in Dentistry - Featured Image

Two Trends in Dentistry

With
The world's changing and dentists need to implement strategies that will keep up. Here are some ideas for private dentists who are finding it more difficult to attract patients and run a Fee-for-Service practice.
dental_marketing, practice_leadership, billing_coding
Dental Marketing, Practice Leadership, Billing & Coding
Effective Hygiene Compensation Models - Featured Image

Effective Hygiene Compensation Models

With
The Hygiene compensation model you choose for your practice affects the attitudes of hygienists and their effectiveness in meeting Hygiene benchmarks.
hygienists, dso_series, hiring_team_development, practice_leadership
Hygienists, DSO Series, Hiring & Team Development, Practice Leadership
DSO Acquisitions: Due Diligence and Avoiding Surprises - Featured Image

DSO Acquisitions: Due Diligence and Avoiding Surprises

With
Many DSOs grow by acquiring established practices. It's important to perform due diligence so you can avoid surprises. Here are some of the areas to investigate.
dso_series, practice_leadership
DSO Series, Practice Leadership
Financial Challenges for DSOs - Featured Image

Financial Challenges for DSOs

With
When you are building your DSO, which financials should you focus on? Margaret McGuckin shares the formula she used to grow a DSO to $131 million in just four years.
leadership, dso_series, practice_leadership
Leadership, DSO Series, Practice Leadership
3 Keys to Scaling Up DSOs - Featured Image

3 Keys to Scaling Up DSOs

With
Building value in your DSO is all about predictable performance.
dso_series, hiring_team_development, practice_leadership
DSO Series, Hiring & Team Development, Practice Leadership
7 Steps to Effective Change Management - Featured Image

7 Steps to Effective Change Management

With
Creating an action plan and implementing it can go more smoothly if you follow these steps.
front_office_team, dso_series, hiring_team_development, practice_leadership
Front Office Team, DSO Series, Hiring & Team Development, Practice Leadership
How to Know if Your Online Dental Marketing Ads Are Working - Featured Image

How to Know if Your Online Dental Marketing Ads Are Working

With
Online advertising can be very effective - if you do it right.
Dental Marketing, Front Office Team, Featured, DSO Series, Practice Leadership
Determining Your Dental Practice Marketing Budget - Featured Image

Determining Your Dental Practice Marketing Budget

With
Here are the factors to consider when determining your marketing budget.
Dental Marketing, Front Office Team, Featured, DSO Series, Practice Leadership
How to Handle Bad Reviews - Featured Image

How to Handle Bad Reviews

With
Discover what you should do when your dental practice gets a bad review online.
Dental Marketing, Front Office Team, Featured, DSO Series, Practice Leadership
The Role of Dental Assistants in Case Acceptance - Featured Image

The Role of Dental Assistants in Case Acceptance

With
The dental assistant plays a key role when the doctor walks out of the operatory.
DSO, Patient Experience, Dental Office Growth, Clinical, Operations, Staff Development, Featured, Practice Management, DSO Series, Practice Leadership, Dental Assistants
C.L.E.A.R. Leadership in a Dental Practice - Featured Image

C.L.E.A.R. Leadership in a Dental Practice

With
A great culture starts with CLEAR leadership. Discover how this acronym can transform your practice.
Dental Office Growth, Operations, Staff Development, Front Office Team, Practice / Group Owners, Featured, Practice Management, Leadership, DSO Series, Hiring & Team Development, Practice Leadership
Handling Dental Insurance Conversations - Featured Image

Handling Dental Insurance Conversations

With
Discover the best practices for staying calm and composed when discussing what the patient's benefits plan will - and will not - cover.
DSO, Patient Experience, Billing, Staff Development, Front Office Team, Hygienists, Credentialing / Insurance, Case Acceptance, Featured, Practice Management, Practice Leadership, Dental Assistants, Billing & Coding
Dental Whale's Innovative Solutions for Dental Industry - Featured Image

Dental Whale's Innovative Solutions for Dental Industry

With
Dental Whale's created nine solutions to enable private practice dentists to compete with larger dental organizations.
Growth Strategies, Dental Office Growth, Dentists, Front Office Team, Practice / Group Owners, Industry Trends, Practice Management, Leadership, Industry Talkers, DSO Series, Practice Leadership, Billing & Coding
Important Trends in Dentistry - Featured Image

Important Trends in Dentistry

With
From consolidation in the market to the bigger role of DSOs in the industry to the rise of dental therapists, Brian Colao of Dykema explains the unfolding trends you’re likely to see in the coming years.
Growth Strategies, Dental Office Growth, Dentists, Practice / Group Owners, Industry Trends, Practice Management, Leadership, Industry Talkers, DSO Series, Practice Leadership
Creating a Great Culture - Featured Image

Creating a Great Culture

With
Discover the keys to creating a great dental practice culture that inspires teamwork, loyalty, and fun.
dental_office_growth, staff_development, front_office_team, wow_factors, leadership, dso_series, hiring_team_development, practice_leadership
Dental Office Growth, Staff Development, Front Office Team, Wow Factors, Leadership, DSO Series, Hiring & Team Development, Practice Leadership
Top 5 Hygiene Benchmarks - Featured Image

Top 5 Hygiene Benchmarks

With
Wondering if your hygiene department is running as well as it could? Start by measuring these five areas.
Clinical, Operations, Staff Development, Hygienists, Featured, Practice Management, DSO Series, Hiring & Team Development, Practice Leadership
When to Hire an Insurance Coordinator - Featured Image

When to Hire an Insurance Coordinator

With
If your receptionists are spending a lot of their time on the phone with insurance companies, it's time to hire someone who is trained to sit in another location and dedicate their time to insurance.
DSO, Patient Experience, Billing, Staff Development, Front Office Team, Hygienists, Credentialing / Insurance, Case Acceptance, Featured, Practice Management, Practice Leadership, Dental Assistants, Billing & Coding
Alternative Models for DSOs with Brian Colao of Dykema - Featured Image

Alternative Models for DSOs with Brian Colao of Dykema

With
Discover some of the options for dentists seeking to retain their independence but maximize the benefits of belonging to a group.
DSO, Practice / Group Owners, Featured, Practice Management, Leadership, DSO Series, Practice Leadership
5 Tips to Scale Your DSO - Featured Image

5 Tips to Scale Your DSO

With
Dr. AJ Acierno, CEO of DecisionOne Dental Partners, talks to Amol Nirgudkar, CEO of Patient Prism, about the most important things a DSO can do to scale properly.
dso, staff_development, practice_group_owners, practice_management, leadership, dso_series, practice_leadership
DSO, Staff Development, Practice / Group Owners, Practice Management, Leadership, DSO Series, Practice Leadership
Mentoring Hygienists to be Practice Leaders in a DSO - Featured Image

Mentoring Hygienists to be Practice Leaders in a DSO

With
A dynamic hygienist can make all the difference in your dental practice, says AJ Acierno, DDS.
dso, staff_development, hygienists, practice_group_owners, practice_management, leadership, dso_series, practice_leadership
DSO, Staff Development, Hygienists, Practice / Group Owners, Practice Management, Leadership, DSO Series, Practice Leadership
The Importance of Community Service for DSOs - Featured Image

The Importance of Community Service for DSOs

With
Community service is an integral part of DecisionOne Dental's identity. Dr. AJ Acierno, CEO, explains why each practice is committed to giving back.
dso, dentists, practice_group_owners, practice_management, leadership, industry_talkers, dso_series, practice_leadership
DSO, Dentists, Practice / Group Owners, Practice Management, Leadership, Industry Talkers, DSO Series, Practice Leadership
Transitioning from Dentist-Owner to the CEO of a DSO - Featured Image

Transitioning from Dentist-Owner to the CEO of a DSO

With
It’s an exciting - and scary - time when you’re making the leap from owning a private practice to running a dental support organization. Dr. AJ Acierno of DecisionOne Dental Partners talks about his journey.
DSO, Dentists, Practice / Group Owners, Featured, Practice Management, Leadership, Industry Talkers, DSO Series, Practice Leadership
What Keeps DSO CEOs Awake at Night - Featured Image

What Keeps DSO CEOs Awake at Night

With
As DSOs scale up, they face new challenges. Dr. AJ Acierno, CEO of DecisionOne Dental Partners, shares his top concern as his dental support organization grows.
dso, practice_group_owners, leadership, dso_series, practice_leadership
DSO, Practice / Group Owners, Leadership, DSO Series, Practice Leadership
Tips for PPO Fee Negotiation and Credentialing - Featured Image

Tips for PPO Fee Negotiation and Credentialing

With
Learn how dental offices can optimize PPO negotiation, credentialing, proper coding, and cash rates.
dso, front_office, financial, operations, front_office_team, credentialing_insurance, practice_management, dso_series, practice_leadership, billing_coding
DSO, Front Office, Financial, Operations, Front Office Team, Credentialing / Insurance, Practice Management, DSO Series, Practice Leadership, Billing & Coding
Top 5 Mistakes in C-Suite Hiring for DSOs - Featured Image

Top 5 Mistakes in C-Suite Hiring for DSOs

With
the top five mistakes people make when they are hiring dental executives for a DSO or small group practice.
DSO, Recruiting, Staff Development, Practice / Group Owners, Featured, Practice Management, Leadership, DSO Series, Practice Leadership
Aligning Objectives of the Dentist, Team & Patient - Featured Image

Aligning Objectives of the Dentist, Team & Patient

With
Here are seven ways to confirm the dentist's goals, team's goals, and patient's goals are aligned for success.
patient_experience, staffing, retain_patients, dentists, front_office_team, case_acceptance, leadership, dso_series, practice_leadership
Patient Experience, Staffing, Retain Patients, Dentists, Front Office Team, Case Acceptance, Leadership, DSO Series, Practice Leadership
Launch Loyalty - Featured Image

Launch Loyalty

With
Careington International offers Launch Loyalty, a platform developed for dental practices to design their own in-house discount dental plan.
dso, patient_experience, financial, billing, operations, attract_patients, front_office_team, case_acceptance, practice_management, dso_series, practice_leadership, dental_assistants, billing_coding
DSO, Patient Experience, Financial, Billing, Operations, Attract Patients, Front Office Team, Case Acceptance, Practice Management, DSO Series, Practice Leadership, Dental Assistants, Billing & Coding
Selling Dentistry Ethically and Effectively - Featured Image

Selling Dentistry Ethically and Effectively

With
Janet Hagerman, RDH, literally wrote the book on "Selling Dentistry - Ethically. Elegantly. Effectively." Whether we think of dentistry in terms of art or customer service, selling dentistry is a process. Here's how you can feel good about telling patients what they need to improve their health.
Patient Experience, Clinical, Staff Development, Retain Patients, Hygienists, Case Acceptance, Featured, Practice Management, DSO Series, Hiring & Team Development, Practice Leadership
Supply Clinic - A New Contender in the Dental Supply Market - Featured Image

Supply Clinic - A New Contender in the Dental Supply Market

With
Dr. Scott Drucker launched an online dental marketplace called Supply Clinic to allow qualified sellers to compete on price and service.
Operations, Front Office Team, Industry Trends, Practice Management, DSO Series, Practice Leadership
Dental Marketing for Millennials - Featured Image

Dental Marketing for Millennials

With
Minal Sampat, President of Growth Management Marketing, shares best practices for attracting the new millennial generation of patients to your dental practice.
dental_marketing, patient_experience, attract_patients, retain_patients, front_office_team, practice_management, dso_series, practice_leadership
Dental Marketing, Patient Experience, Attract Patients, Retain Patients, Front Office Team, Practice Management, DSO Series, Practice Leadership
OurPerio Team Software for Periodontists - Featured Image

OurPerio Team Software for Periodontists

With
OurPerioTeam is a cloud-based software designed to improve communication and efficiency between periodontists and referring dentists.
dental_office_growth, operations, technology, dentists, front_office_team, hygienists, case_acceptance, practice_management, leadership, dso_series, hiring_team_development, practice_leadership, dental_assistants
Dental Office Growth, Operations, Technology, Dentists, Front Office Team, Hygienists, Case Acceptance, Practice Management, Leadership, DSO Series, Hiring & Team Development, Practice Leadership, Dental Assistants
How Online Technology Helps Dental Practices Grow - Featured Image

How Online Technology Helps Dental Practices Grow

With
Banyan executives share tips on how to leverage online technology to attract and retain dental patients.
Dental Marketing, Patient Experience, Dental Office Growth, Technology, Attract Patients, Retain Patients, Front Office Team, Industry Trends, Wow Factors, Practice Management, Leadership, DSO Series, Practice Leadership
The Success of DEO Masterminds - Featured Image

The Success of DEO Masterminds

With
Darin Acopan of the DEO talks about how mastermind sessions help dentists meet the challenges of scaling their group practices.
dso, dentists, leadership, dso_series, practice_leadership
DSO, Dentists, Leadership, DSO Series, Practice Leadership
Increasing Dental Marketing ROI - Featured Image

Increasing Dental Marketing ROI

With
Jake Puhl, CEO of the Dentist Entrepreneur Organization, shares tips on how to increase marketing ROI.
Dental Marketing, Front Office Team, Featured, Practice Management, DSO Series, Practice Leadership
A Good Culture Helps Your DSO Grow - Featured Image

A Good Culture Helps Your DSO Grow

With
Jake Puhl, CEO of the Dentist Entrepreneur Organization (DEO) and Amol Nirgudkar, CEO of Patient Prism, discuss the importance of developing the culture of your DSO for successful business growth.
dso, operations, staff_development, front_office_team, practice_management, dso_series, practice_leadership
DSO, Operations, Staff Development, Front Office Team, Practice Management, DSO Series, Practice Leadership
Hiring Executives for Your DSO - Featured Image

Hiring Executives for Your DSO

With
Amol Nirgudkar of Patient Prism and Jake Puhl of the Dentist Entrepreneur Organization (DEO) talk about strategies for deciding when to hire C-suite business executives and in which order to hire them.
recruiting, front_office_team, practice_management, dso_series, practice_leadership
Recruiting, Front Office Team, Practice Management, DSO Series, Practice Leadership
Meet the Dentist Entrepreneur Organization - Featured Image

Meet the Dentist Entrepreneur Organization

With
Amol Nirgudkar of Patient Prism and Jake Puhl of the Dentist Entrepreneur Organization (DEO) talk about how the DEO can help dentists become entrepreneurs that grow a group practice (DSO) and also help the executives they hire scale the business.
practice_group_owners, leadership, dso_series, practice_leadership
Practice / Group Owners, Leadership, DSO Series, Practice Leadership
Fun in Dentistry - Featured Image

Fun in Dentistry

Coach Trish Lewis-Clark discusses what it means to have fun in dentistry, what it means to lead in dentistry, what it means to provide a Disney-like experience in dentistry, and the value of a coach to open minds and improve behaviors through the process of role playing.
consulting, staff_development, dentists, front_office_team, hygienists, practice_management, leadership, dso_series, hiring_team_development, practice_leadership, dental_assistants
Consulting, Staff Development, Dentists, Front Office Team, Hygienists, Practice Management, Leadership, DSO Series, Hiring & Team Development, Practice Leadership, Dental Assistants
No results found matching your search criteria
  • 6 per page
  • 12 per page
  • 24 per page
  • View all

Ready to learn more?

Patient Prism® Academy's Learning Management System features hundreds of training videos from top industry experts.

Enroll Now