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Christina Villarreal: Top 5 Ways to Improve the Patient Experience - Featured Image

Christina Villarreal: Top 5 Ways to Improve the Patient Experience

With
Christina Villarreal, Patient Experience Manager of Dental Associates, takes us through the five phases of the patient experience and talks about the top five ways to improve the patient experience.
patient_experience
Patient Experience
Christina Villarreal: Getting Your Team Excited About the Patient Experience - Featured Image

Christina Villarreal: Getting Your Team Excited About the Patient Experience

With
Christina Villarreal, Patient Experience Manager of Dental Associates, discusses how to inspire your dental team to improve the patient experience. There's a big WHY behind this.
patient_experience, practice_leadership
Patient Experience, Practice Leadership
Christina Villarreal: Implementing Patient Experience Improvement Strategies - Featured Image

Christina Villarreal: Implementing Patient Experience Improvement Strategies

With
Christina Villarreal, Patient Experience Manager of Dental Associates, discusses getting team buy-in and focusing on one patient experience improvement strategy at a time.
front_office, patient_experience, dentists, hygienists, practice_leadership, dental_assistants
Front Office, Patient Experience, Dentists, Hygienists, Practice Leadership, Dental Assistants
Christina Villarreal: Improve Patient Experience to Increase Case Acceptance - Featured Image

Christina Villarreal: Improve Patient Experience to Increase Case Acceptance

With
Christina Virralleal, Patient Experience Manager of Dental Associates, talks about elevating patient experience at all touch points to increase case acceptance.
patient_experience, practice_leadership
Patient Experience, Practice Leadership
Christina Villarreal: Measuring Patient Experience Success - Featured Image

Christina Villarreal: Measuring Patient Experience Success

With
Christina Villarreal, Patient Experience Manager of Dental Associates, explains how they measure patient experience to intentionally improve the experience.
patient_experience, practice_leadership
Patient Experience, Practice Leadership
JoAn Majors: Create a System for Call Conversion - Featured Image

JoAn Majors: Create a System for Call Conversion

With
JoAn Majors, founder of The Soft Skills Institute, talks about developing a conversation system that is effective in converting callers to booked patients.
patient_experience, front_office_team, practice_management, practice_leadership
Patient Experience, Front Office Team, Practice Management, Practice Leadership
The Role of Dental Assistants in Case Acceptance - Featured Image

The Role of Dental Assistants in Case Acceptance

With
The dental assistant plays a key role when the doctor walks out of the operatory.
DSO, Patient Experience, Dental Office Growth, Clinical, Operations, Staff Development, Featured, Practice Management, DSO Series, Practice Leadership, Dental Assistants
Handling Dental Insurance Conversations - Featured Image

Handling Dental Insurance Conversations

With
Discover the best practices for staying calm and composed when discussing what the patient's benefits plan will - and will not - cover.
DSO, Patient Experience, Billing, Staff Development, Front Office Team, Hygienists, Credentialing / Insurance, Case Acceptance, Featured, Practice Management, Practice Leadership, Dental Assistants, Billing & Coding
When to Hire an Insurance Coordinator - Featured Image

When to Hire an Insurance Coordinator

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If your receptionists are spending a lot of their time on the phone with insurance companies, it's time to hire someone who is trained to sit in another location and dedicate their time to insurance.
DSO, Patient Experience, Billing, Staff Development, Front Office Team, Hygienists, Credentialing / Insurance, Case Acceptance, Featured, Practice Management, Practice Leadership, Dental Assistants, Billing & Coding
Aligning Objectives of the Dentist, Team & Patient - Featured Image

Aligning Objectives of the Dentist, Team & Patient

With
Here are seven ways to confirm the dentist's goals, team's goals, and patient's goals are aligned for success.
patient_experience, staffing, retain_patients, dentists, front_office_team, case_acceptance, leadership, dso_series, practice_leadership
Patient Experience, Staffing, Retain Patients, Dentists, Front Office Team, Case Acceptance, Leadership, DSO Series, Practice Leadership
Launch Loyalty - Featured Image

Launch Loyalty

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Careington International offers Launch Loyalty, a platform developed for dental practices to design their own in-house discount dental plan.
dso, patient_experience, financial, billing, operations, attract_patients, front_office_team, case_acceptance, practice_management, dso_series, practice_leadership, dental_assistants, billing_coding
DSO, Patient Experience, Financial, Billing, Operations, Attract Patients, Front Office Team, Case Acceptance, Practice Management, DSO Series, Practice Leadership, Dental Assistants, Billing & Coding
Selling Dentistry Ethically and Effectively - Featured Image

Selling Dentistry Ethically and Effectively

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Janet Hagerman, RDH, literally wrote the book on "Selling Dentistry - Ethically. Elegantly. Effectively." Whether we think of dentistry in terms of art or customer service, selling dentistry is a process. Here's how you can feel good about telling patients what they need to improve their health.
Patient Experience, Clinical, Staff Development, Retain Patients, Hygienists, Case Acceptance, Featured, Practice Management, DSO Series, Hiring & Team Development, Practice Leadership
Dental Marketing for Millennials - Featured Image

Dental Marketing for Millennials

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Minal Sampat, President of Growth Management Marketing, shares best practices for attracting the new millennial generation of patients to your dental practice.
dental_marketing, patient_experience, attract_patients, retain_patients, front_office_team, practice_management, dso_series, practice_leadership
Dental Marketing, Patient Experience, Attract Patients, Retain Patients, Front Office Team, Practice Management, DSO Series, Practice Leadership
How Online Technology Helps Dental Practices Grow - Featured Image

How Online Technology Helps Dental Practices Grow

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Banyan executives share tips on how to leverage online technology to attract and retain dental patients.
Dental Marketing, Patient Experience, Dental Office Growth, Technology, Attract Patients, Retain Patients, Front Office Team, Industry Trends, Wow Factors, Practice Management, Leadership, DSO Series, Practice Leadership
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