<img height="1" width="1" src="https://www.facebook.com/tr?id=1459793420724892&amp;ev=PageView &amp;noscript=1">

Interviews

Learn how to improve your patient experience.

Subscribe to our Resource Library

Discover best practices for running your dental practice or group efficiently.

Give your patients more reasons than ever to choose your practice over a competitor.

Empower your team to create a rewarding, profitable and enjoyable workplace.

Gain insights from dental industry leaders about the rapidly changing landscape.

Want to turn more callers into patients?

Let's Talk
DSO Hygiene Excellence: A Community for Dental Hygienists - Featured Image

DSO Hygiene Excellence: A Community for Dental Hygienists

With
DSO Hygiene Excellence answers the tough questions of how much can hygienists make at a DSO, how to recruit and retain hygienists, and how to transform hygienists into leaders.
dso, hygienists, practice_leadership
DSO, Hygienists, Practice Leadership
3 Tips to Fill Your Hygiene Schedule - Featured Image

3 Tips to Fill Your Hygiene Schedule

With
Is your hygiene schedule looking light? Here's how to fix that.
dso, hygienists, practice_leadership
DSO, Hygienists, Practice Leadership
Dental Patient Financing Trends During COVID-19 - Featured Image

Dental Patient Financing Trends During COVID-19

With
A look at the top five trends in patient financing since practices reopened, and how dental practices can maximize treatment acceptance.
patient_experience, front_office_team, hygienists, dso_series, practice_leadership, dental_assistants, billing_coding
Patient Experience, Front Office Team, Hygienists, DSO Series, Practice Leadership, Dental Assistants, Billing & Coding
COVID-19 Viewpoints from Hygiene Industry Leaders - Featured Image

COVID-19 Viewpoints from Hygiene Industry Leaders

With
Three well-known hygiene industry leaders discuss the breakdown in communication, how to repair and rebuild trust between dental team members, and some creative solutions for restarting production quickly.
operations, hygienists, dso_series, practice_leadership, coronavirus, covid_19
Operations, Hygienists, DSO Series, Practice Leadership, Coronavirus, COVID-19
Dentists: Lead Calmly, Confidently and Effectively - Featured Image

Dentists: Lead Calmly, Confidently and Effectively

With
When we're stressed, we make stupid decisions. Here are some ways to avoid that.
dental_marketing, front_office_team, hygienists, dso_series, hiring_team_development, practice_leadership, dental_assistants, coronavirus, covid_19
Dental Marketing, Front Office Team, Hygienists, DSO Series, Hiring & Team Development, Practice Leadership, Dental Assistants, Coronavirus, COVID-19
Coping with Unthinkable Stress During Coronavirus - Featured Image

Coping with Unthinkable Stress During Coronavirus

With
It's normal to feel overwhelmed. Here are steps that you can take right now to deal with the stress you're under.
dental_marketing, front_office_team, hygienists, dso_series, hiring_team_development, practice_leadership, dental_assistants, billing_coding, coronavirus, covid_19
Dental Marketing, Front Office Team, Hygienists, DSO Series, Hiring & Team Development, Practice Leadership, Dental Assistants, Billing & Coding, Coronavirus, COVID-19
Grace Rizza: Dental Marketing During Coronavirus - Featured Image

Grace Rizza: Dental Marketing During Coronavirus

With
Grace Rizza, CEO of Identity Dental Marketing, discusses dental marketing during Coronavirus and how to communicate with your patients to allay their concerns.
dso, dental_marketing, front_office, patient_experience, clinical, attract_patients, build_trust, dentists, hygienists, practice_group_owners, sales_strategies, marketing, practice_management, leadership, practice_leadership, dental_assistants, infection_prevention, treatment_acceptance, team_leaders
DSO, Dental Marketing, Front Office, Patient Experience, Clinical, Attract Patients, Build Trust, Dentists, Hygienists, Practice / Group Owners, Sales Strategies, Marketing, Practice Management, Leadership, Practice Leadership, Dental Assistants, Infection Prevention, Treatment Acceptance, Team Leaders
Christina Villarreal: Implementing Patient Experience Improvement Strategies - Featured Image

Christina Villarreal: Implementing Patient Experience Improvement Strategies

With
Christina Villarreal, Patient Experience Manager of Dental Associates, discusses getting team buy-in and focusing on one patient experience improvement strategy at a time.
front_office, patient_experience, dentists, hygienists, practice_leadership, dental_assistants
Front Office, Patient Experience, Dentists, Hygienists, Practice Leadership, Dental Assistants
Janet Hagerman - Getting Patients to Say Yes - Featured Image

Janet Hagerman - Getting Patients to Say Yes

With
Janet Hagerman, author of "Selling Dentistry Ethically, Eloquently, Effectively," describes the discovery process she uses to meet patients where they are in their emotional space and help them say yes to dentistry.
clinical, hygienists, case_acceptance
Clinical, Hygienists, Case Acceptance
Creating Leadership and Accountability in Your Dental Practice - Featured Image

Creating Leadership and Accountability in Your Dental Practice

With
Don Khouri of Fortune Management recommends dental practices structure leadership in the team to be accountable for six departments, and he provides an effective strategy for improving the practice through weekly accountability conversations with each department leader.
operations, front_office_team, hygienists, practice_management, hiring_team_development, practice_leadership, dental_assistants
Operations, Front Office Team, Hygienists, Practice Management, Hiring & Team Development, Practice Leadership, Dental Assistants
Effective Hygiene Compensation Models - Featured Image

Effective Hygiene Compensation Models

With
The Hygiene compensation model you choose for your practice affects the attitudes of hygienists and their effectiveness in meeting Hygiene benchmarks.
hygienists, dso_series, hiring_team_development, practice_leadership
Hygienists, DSO Series, Hiring & Team Development, Practice Leadership
Handling Dental Insurance Conversations - Featured Image

Handling Dental Insurance Conversations

With
Discover the best practices for staying calm and composed when discussing what the patient's benefits plan will - and will not - cover.
DSO, Patient Experience, Billing, Staff Development, Front Office Team, Hygienists, Credentialing / Insurance, Case Acceptance, Featured, Practice Management, Practice Leadership, Dental Assistants, Billing & Coding
Top 5 Hygiene Benchmarks - Featured Image

Top 5 Hygiene Benchmarks

With
Wondering if your hygiene department is running as well as it could? Start by measuring these five areas.
Clinical, Operations, Staff Development, Hygienists, Featured, Practice Management, DSO Series, Hiring & Team Development, Practice Leadership
When to Hire an Insurance Coordinator - Featured Image

When to Hire an Insurance Coordinator

With
If your receptionists are spending a lot of their time on the phone with insurance companies, it's time to hire someone who is trained to sit in another location and dedicate their time to insurance.
DSO, Patient Experience, Billing, Staff Development, Front Office Team, Hygienists, Credentialing / Insurance, Case Acceptance, Featured, Practice Management, Practice Leadership, Dental Assistants, Billing & Coding
Mentoring Hygienists to be Practice Leaders in a DSO - Featured Image

Mentoring Hygienists to be Practice Leaders in a DSO

With
A dynamic hygienist can make all the difference in your dental practice, says AJ Acierno, DDS.
dso, staff_development, hygienists, practice_group_owners, practice_management, leadership, dso_series, practice_leadership
DSO, Staff Development, Hygienists, Practice / Group Owners, Practice Management, Leadership, DSO Series, Practice Leadership
Selling Dentistry Ethically and Effectively - Featured Image

Selling Dentistry Ethically and Effectively

With
Janet Hagerman, RDH, literally wrote the book on "Selling Dentistry - Ethically. Elegantly. Effectively." Whether we think of dentistry in terms of art or customer service, selling dentistry is a process. Here's how you can feel good about telling patients what they need to improve their health.
Patient Experience, Clinical, Staff Development, Retain Patients, Hygienists, Case Acceptance, Featured, Practice Management, DSO Series, Hiring & Team Development, Practice Leadership
OurPerio Team Software for Periodontists - Featured Image

OurPerio Team Software for Periodontists

With
OurPerioTeam is a cloud-based software designed to improve communication and efficiency between periodontists and referring dentists.
dental_office_growth, operations, technology, dentists, front_office_team, hygienists, case_acceptance, practice_management, leadership, dso_series, hiring_team_development, practice_leadership, dental_assistants
Dental Office Growth, Operations, Technology, Dentists, Front Office Team, Hygienists, Case Acceptance, Practice Management, Leadership, DSO Series, Hiring & Team Development, Practice Leadership, Dental Assistants
Fun in Dentistry - Featured Image

Fun in Dentistry

Coach Trish Lewis-Clark discusses what it means to have fun in dentistry, what it means to lead in dentistry, what it means to provide a Disney-like experience in dentistry, and the value of a coach to open minds and improve behaviors through the process of role playing.
consulting, staff_development, dentists, front_office_team, hygienists, practice_management, leadership, dso_series, hiring_team_development, practice_leadership, dental_assistants
Consulting, Staff Development, Dentists, Front Office Team, Hygienists, Practice Management, Leadership, DSO Series, Hiring & Team Development, Practice Leadership, Dental Assistants
No results found matching your search criteria
  • 6 per page
  • 12 per page
  • 24 per page
  • View all

Ready to learn more?

Patient Prism® Academy's Learning Management System features hundreds of training videos from top industry experts.

Enroll Now