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The DEO: Helping Emerging DSOs Overcome Challenges

Growing a business is challenging under the best of circumstances. It’s even harder when there’s a global pandemic.

Jake Puhl is the CEO of the Dentist Entrepreneur Organization (DEO), a peer-to-peer membership community helping dentist-entrepreneurs scale their practice, group, or dental support organization. The DEO provides its members with mastermind sessions, coaching, special events, and peer learning on executive leadership, operations and systems, recruiting, retention, and financial structure. Plus, it hosts conferences twice a year that are open to the public.

“We realized entrepreneurs need clarity,” said Puhl. “We talk about prioritization, communication, and managing talent across an organization. You meet dentists who have already done exactly what you’re trying to do, and they help you shatter the mental block.”

In this short video with Patient Prism video with Patient Prism CEO Amol Nirgudkar, Puhl shares:

  • How to tackle one of the biggest challenges facing dental groups: hiring and retaining excellent talent
  • How one group grew by 20% during COVID and attributes its success to its strong commitment to communication and culture
  • How people’s buying habits during COVID – from Amazon to Uber Eats to Instacart – could have a profound impact on customer service expectations for every industry including dentistry
  • The technology evolution that is poised to begin

What’s the number one tip for the leaders of emerging DSOs?

“Start surrounding yourself with abundantly-minded, entrepreneurial-thinking, growth-minded people,” said Jake Puhl.

Here are two resources to get started: the Facebook group called DSO Secrets: Dentist Entrepreneurs Growing Dental Organizations and DEOdentalgroup.com.

The DEO’s next public event is its 2020 Fall Virtual Summit called “Keys to Growing a Successful Dental Group: Systems, People, Finance.” The virtual conference will take place November 12-14, 2020. Click here to register and enjoy a special discount when you use the code PRISM.

Dental Practice Resources

Is your hygiene schedule looking light? Patient Prism asked Rachel Wall, RDH, founder of Inspired Hygiene for her tips to fill the hygiene schedule this Fall. Click here to download “5 Ways to Avoid a Hygiene Schedule Nightmare.”

For our guide to Converting More Calls During COVID-19, click here

For Patient Prism’s guide called Comeback Strategies for Dentists, click here.

For Patient Prism’s guide for Marketing Strategies During COVID-19, click here.

For Patient Prism's guide on Teledentistry Options, click here.

For Patient Prism's guide on Staying Safe in the Dental Practice, click here.

About this Industry Leader:

Jacob (Jake) Puhl - Profile Pic

Jacob (Jake) Puhl

Partner and CEO, Dentist Entrepreneur Organization

Jake Puhl is passionate about establishing thriving dental groups and DSOs by building executive teams, executive leadership, culture, operational systems, recruiting, retention, and financial structures.

Jake Puhl is the CEO of the Dentist Entrepreneur Organization (The DEO), a peer-to-peer membership community helping dentist-entrepreneurs scale their practice, group, or dental support organization and achieve their visions. The DEO offers membership (benefits include: mastermind sessions, coaching, private member events, peer learning, a resource library, and more on leadership, operations, and systems, recruiting, retention, and financial structure) plus twice-yearly Summits open to the public. 

Jake began his career in online marketing and search engine optimization, including helping dental practices get found my more patients. He also worked in the oil and gas industry with Marathon Oil Company where he learned advanced skills in marketing, supply chain management, customer relationships ,and high-level negotiations.

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