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I want 11 practical ideas for winning more new patients by phone

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Grow faster and more profitably. Help your front-office staff book more new patients.

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In this helpful guide, you get 11 practical tips that cover these topics:

  • How to set clear and realistic expectations with your staff
  • Which success metrics to track
  • How to ensure that your front office is properly staffed for when call volumes are highest
  • How to train your staff to make a positive first impression on callers
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