Washington Smiles is a busy dental practice with four doctors who offer a wide range of services, including general dentistry, same-day crowns, dental implants, Invisalign®, and sleep apnea treatment. Their team used a call tracking company for years, but rarely listened to the call recordings because it was so time-consuming.
They needed a solution that could quickly tell them how their team was performing, improve their call-handling success rate, and track revenue opportunities by phone call.