For each staff member who takes a call, Patient Prism® suggests training videos to improve future performance.
Your team can view the videos online, within the Patient Prism® system.
You can track how individuals benefit from the training. You can see changes in their performance over time.
For added training, provide team access to hundreds of hours of short instructional videos through ConstantCoach.Me.
Assign individualized training programs, then see how people follow them.
Measure changes to skills and knowledge before and after training.
Track and compare the performance of individuals.
Recognize and encourage them when they do well.
Patient Prism® is much more than software for tracking incoming phone calls.
"The value of Patient Prism's learning management system to our office, from a one to 10, is a 10, because there's some visual aspect to it."