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Patient Prism® Blog

Ideas and strategies from industry veterans on how to improve the overall patient experience and grow monthly revenue.

How to Create a Dental Call Center - Featured Image

How to Create a Dental Call Center

As dental groups scale up and add more practices, it often makes sense to create a centralized call center. Hiring a group of highly-trained customer service representatives to book new appointments, ...
How to Hire an Excellent Dental Receptionist - Featured Image

How to Hire an Excellent Dental Receptionist

When you think of the key positions in a dental office, you may think of the dentist and the hygienist first. Let’s take some time to consider the role of the receptionist! The receptionist can make o...