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Patient Prism® Blog

Ideas and strategies from industry veterans on how to improve the overall patient experience and grow monthly revenue.

How to Create a Dental Call Center - Featured Image

How to Create a Dental Call Center

As dental groups scale up and add more practices, it often makes sense to create a centralized call center. Hiring a group of highly-trained customer service representatives to book new appointments, ...
How to Hire an Excellent Dental Receptionist - Featured Image

How to Hire an Excellent Dental Receptionist

When you think of the key positions in a dental office, you may think of the dentist and the hygienist first. Let’s take some time to consider the role of the receptionist! The receptionist can make o...
How a Small Dental Practice Added $50,000 a Month in New Patient Revenue - Featured Image

How a Small Dental Practice Added $50,000 a Month in New Patient Revenue

Brothers Nilash and Nitash Patel are experienced dentists who own three Serenity Dental practices north of Tampa, Fla. They were considering opening a fourth office to generate additional revenue when...
How to Choose the Best Call Tracking Company for Dental Offices - Featured Image

How to Choose the Best Call Tracking Company for Dental Offices

If you’re driving yourself and your staff crazy trying to figure out how to grow your dental practice, it’s time to focus on how many new patient calls your dental marketing efforts are generating and...
Dentist Marketing: How to Double New-Patient Growth Without Spending More on Marketing - Featured Image

Dentist Marketing: How to Double New-Patient Growth Without Spending More on Marketing

Many practices can double their new-patient growth without increasing their dental marketing budget. They can grow much faster without more advertising or PR.  And they can do so fairly easily. 
10 Ways Successful Dental Group Practices Use Call Tracking Data to Make Decisions - Featured Image

10 Ways Successful Dental Group Practices Use Call Tracking Data to Make Decisions

What you don’t measure, you can’t manage. In many dental offices, the management team doesn’t measure the number of calls from potential new patients who don’t convert into appointments. Think about t...