As dental groups scale and add more practices, it often makes sense to create a centralized call center. Hiring a group of highly-trained customer service representatives to book new appointments, con...
When you think of the key positions in a dental office, you may think of the dentist and the hygienist first. Let’s take some time to consider the role of the receptionist! The receptionist can make o...
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Patient Prism is a call-tracking and call-coaching platform designed exclusively for dental practices to improve call conversion and increase dental office revenue.
Through a combination of artificial intelligence and experienced call coaches, we have analyzed more than 3 million phone calls, identified best practices, and made an immediate difference in dental practice revenues.