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DSO

DSO

Browse our extensive library of articles and case studies along with thoughtful insights from CEO Amol Nirgudkar.

AI Call Intelligence

Navigating the Storm: How AI and Leadership Will Shape the Next Era of Growth

October 22, 2025 2 min read

Four months ago, a friend called me in the middle of a thunderstorm. He’d just been let go as CEO after missing growth targets two years in a row, despite doing everything “right.” That storm outside my window was the same one hitting our industry: rising costs, declining production, and a tighter labor market than […]

CEO Pulse

The $10 Million Playbook: Scaling the 10X DSO

May 13, 2025 2 min read

A High-Impact Workshop at Dykema DSO, August 6, 2025 – Denver Gaylord Rockies What if every decision you made this year added $100,000 or more to your EBITDA?That’s the bold promise behind The $10 Million Playbook: Scaling the 10X DSO—a high-impact pre-conference workshop taking place on August 6, 2025, at the Dykema DSO Conference in […]

AI Call Intelligence

Appointment Priority: Optimizing Urgent Call Management for Better Patient Outcomes

April 1, 2025 3 min read

In healthcare, responding quickly to high-value calls can significantly impact patient outcomes and business success. Appointment Priority by Patient Prism automates the categorization of calls and interactions, enabling healthcare providers to prioritize urgent cases for faster engagement. This feature ensures that patients with immediate needs are addressed promptly, which can directly influence conversion rates and […]

Dental Technology

DSO Tech Summit: AI’s Impact on Dental Patients

August 8, 2023 7 min read

February 2023–In the opening panel of the 2022 DSO Tech Summit, panelists discussed The Technology Lifecycle of a Patient. Houmam Ali, COO of Guardian Dentistry Partners, asked: “How will AI impact our dental patients, performance, and productivity?” AI computer vision and voice processing software products are raising the standard of care Starting with Pearl’s CEO, Ophir Tanz, the panelists shared […]