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It's More Important Than Ever to Convert Every Phone Call

Discover How Patient Prism's Award-Winning Solution Will Help You Rebound

We anticipate a lot of callers will have more questions than ever about coronavirus safety protocols, treatment costs, and payment options - especially if they lost their insurance coverage.

Patient Prism is a call tracking and call coaching program that analyzes every new patient phone call, identifies individuals who end the call without booking, and provides rapid training to win them back – all within 30 minutes.

  • Train your team to convert more new patients on the first call
  • Win back missed opportunities by knowing what to say
  • Track how patients are finding you so you know where to invest
  • Maximize your marketing ROI
  • Make your team instantly better
  • Optimize staffing, services and hours

Plus, access 900+ FREE training videos created by industry experts to improve job performance and job satisfaction. 

Schedule an Overview

Give us 10 minutes and see if we can help you covert more calls.


How do I grow my business?
1:56 min video

Patient Prism makes it easy to see where you have opportunities.

  • Increase the number of new patients you see
  • Receive Re-Engage Lost Opportunity alerts within one hour 
  • Recoup thousands of dollars by recovering missed opportunities
  • Identify where you could expand service, insurance participation or hours to meet the needs of your community
  • Enjoy deep insights and analysis into operations, marketing, staffing and training

How do I know if my marketing is working?
1:07 min

  • Discover which dental marketing investments deliver high-value patients
  • Use that data to decide where to invest
  • Track the services, revenue opportunity and conversion rates associated with each phone call
  • Get detailed, real-time alerts and dashboards to manage your marketing, team, and conversions
  • Learn how to convert more callers so your marketing dollars don’t go to waste




How do I know if the practice is staffed correctly?

1:18 min video

  • Discover how many calls go to voicemail but don’t leave a message
  • See your busiest days of the week and your busiest hours each day
  • Determine if you need to change staffing at lunchtime or other times
  • Decide if you need to add bilingual team members
  • Uncover how well your answering service or call center is performing

How do I train my team when I don't have the time?

1:51 min video

  • Let us do the training for you
  • Receive virtual coaching within one hour for every new patient missed opportunity
  • Change call-handling behaviors that cause your practice to lose new patients
  • Access more than 900 videos from top industry experts
  • Improve staff performance and the patient experience

Just a few of the experts we've featured on Patient Prism Academy...

Brian Colao, Kevin Arnold and Diwakar Sinha, Mitch Olan, Margaret McGuckin and Kathy Lynn-Cullotta, Teresa Duncan, Kevin Henry, Rachel Wall, Judy Kay Mausolf, Jen Butler, Don Khouri, JoAn Majors...
View more industry expert bios here >>



How do I make smart decisions about insurance participation?

:49 min video

  • Stop wondering which plans would benefit your practice the most
  • Identify insurance trends and opportunities 
  • See how many callers have no insurance
  • Learn how to negotiate better pricing with PPOs
  • Train your team on exactly what to say to convert callers with insurance questions


Himesh Kana, DDA

Managing Partner, Dental Depot DFW

Himesh Kana, DDS - Patient Prism Client-1

"This was really a game-changer for us. We’ve seen $30,000 to $40,000 in regenerated revenue from what had been missed calls."

GT Thiagarajah

Director of Operations, New England Dental Group


"We’ve always recorded calls, but it was time-consuming to listen so I never did. Patient Prism makes it easier for us to know what’s happening."

Read more about Patient Prism on these dental websites.

Download the Dental Office Marketing eBook

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Increase new patient appointments and increase your revenue.

It’s simple math that adds up fast.