Mitch Olan has more than 25 years of experience growing dental practices. When he joined Dental Care Alliance in 1994, it had just four dental practices. Under his direction as COO, Co-CEO, and as Executive Chairman of the Board of Directors, DCA has grown to include more than 300 affiliated dental practices in 19 states. He shares his experience about scaling up, building DSO systems and processes, finding good people to grow with you, navigating the complex web of state-specific DSO regulations, and how to successfully integrate acquired dental practices into the organization.
Mitch is also active in the Association of Dental Support Organizations (ADSO), currently serving as Secretary.
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Patient Prism is a call-tracking and call-coaching platform designed exclusively for dental practices to improve call conversion and increase dental office revenue. Through a combination of artificial intelligence and experienced call coaches, we have analyzed more than 4 million phone calls, identified best practices, and made an immediate difference in dental practice revenues.