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Patient Prism® helps improve 9 areas of your practice:

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Reduce lost revenue

Know how much revenue you've lost or gained because of the way your office handles incoming calls.

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Improve marketing effectiveness

Evaluate which marketing tactics and channels produce the most revenue.

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Troubleshoot your management of new-patient calls

Spot how and where your office handles calls ineffectively.

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Recover lost revenue

Get back revenue you've lost because your office did not book an appointment with a new patient.

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Improve staff planning & utilization

Schedule adequate staff coverage during times when inbound call volumes are highest. 
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Understand the words your patients use to describe their needs

With the CallViz® Intelligent Keyword Cloud, track the terms new patients use when they inquire about your services. Use the keyword insights to improve your communications and sharpen your pay-per-click ads.  
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Coach, motivate & develop your staff

Evaluate, motivate, coach, and train individuals who field your phone inquiries.

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Manage calls for multiple offices

Track and monitor call performance across offices or practices. Manage the performance of agents at call centers.

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Easily see what's happening in your business

Prepare effective, accurate, and timely reports with minimal labor. Run ad hoc analytics to discover opportunities and answer questions.

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EXPLORE THE FULL POWER OF PATIENT PRISM HERE

 

Patient Prism® helps dental offices grow revenue in 5 ways:

 

  • It records and annotates phone calls in near real time. The annotation tells you how effectively your front office converts callers into new patients. The system also shows how much revenue you've lost by not converting callers.
  • Unlike any other call tracking system, Patient Prism provides a visual summary of each call. That means you don't have to listen to an entire recording. You can go straight to the parts of a call that need attention.
  • It sends email or SMS alerts so you can win back new patients and revenue you originally lost.
  • It tells which of your marketing tactics and strategies are producing the most revenue from new patients.
  • It helps you evaluate, coach, and develop your front office staff to improve their performance in the long term.

 

EXPLORE THE FULL POWER OF PATIENT PRISM HERE

Explore 5 ways Patient Prism® helps you grow revenue for your dental practice:

Patient Prism® is much more than software for tracking incoming phone calls.

"Patient Prism enables us to track the discussion that occurs when new patients call.

That’s important for us in two ways. First, it helps us ensure that our staff correctly answers the questions callers ask. And second, we capture accurate data about the calls."

Dr. Kenneth Rubenstein, DDS
Dr. Kenneth Rubenstein, DDS
SEDA Dental.
6 offices in South Florida
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